If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines Dossible Droblems. their causes. and actions vou can take to solve each problem. Parts 2 and 3 tell you what’ to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

 

CHECK IF

Dryer will not nrn.

Power

cord is plugged in.

 

Home’s main fuse has blown or

 

circuit

breaker has tripped. Also

 

check

if a time-delay fuse or

 

circuit

breaker has been used.

Dryer door is closed.

Start button is pushed firmly.

Controls are set in a running or

ON position.

Dryer wfff not heat. Cycle control knob is set on an Air setting.

Heat cycle is in its last minutes (there is no heat during that time).

Home’s main fuse has blown or circuit breaker has tripped. Also check if a time-delayed fuse or circuit breaker has been used.

Gas shutoff valves are open both on dryer and on supply line if yours is a gas dryer.

SOLUTION

Firmly plug cord into electrical outlet. Reset controls and push start button.

Turn cycle control knob to OFF. Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker. Reset controls and push start button.

Close door firmly.

Push start button.

Set controls and push start button.

Reset cycle control knob to heat setting.

Wait for cycle to finish.

Turn cycle control knob to OFF. Replace fuse with a time-delayed fuse of the correct capacity. Reset circuit breaker. Reset controls and push start button.

The circuit supplying an electric dryer uses 2 breakers or 2 fuses. If one breaker has tripped or one fuse has blown, the dryer may run, but not heat.

Turn cycle control knob to OFF. Open gas valves. Wait 5 minutes. Reset controls and push start button.

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Roper RGC3422A, REP3422A, REC3422A If You Need Assistance Or Service, Before calling for assistance, Check if, Solution