Warranty & Repair
The Russound PR-4Zi is fully guaranteed against all defects in materials and workmanship for two (2) years from the date of purchase. During this peri- od, Russound will replace any defective parts and correct any defect in workmanship without charge for either parts or labor. For this warranty to apply, the unit must be installed and used according to its written instruc- tions. If service is necessary, it must be performed by Russound. The unit must be returned to Russound at the owner’s expense and with prior written permission. Accidental damage and shipping damage are not considered defects under the terms of the warranty. Russound assumes no responsibili- ty for defects resulting from abuse or servicing performed by an agency or person not specifically authorized in writing by Russound. Damage to or destruction of components due to improper use voids the warranty. In these cases, the repair will be made at the owner’s expense. To return for repairs, the unit must be shipped to Russound at the owner’s expense, along with a note explaining the nature of the service required. Be sure to pack the unit in a corrugated container with at least 3 inches of resilient material to pro- tect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170for a Return Authorization number. Write this number on the shipping label and ship to:
Russound
5 Forbes Road
Newmarket, NH 03857
Attn: Service
