28TROUBLESHOOTING

PROBLEMS

CAUSES

SOLUTIONS

The machine does not turn on.

The machine is not connected to the power source.

Connect the machine to the power source.

 

The plug has not been plugged into the

Insert the plug into the machine’s power

 

back of the machine.

socket.

 

Machine in stand-by.

Press the brew button to start the machine.

Coffee is not hot enough.

The cups are cold.

Warm the cups with hot water.

Hot water or steam is not dispensed.

The hole of the steam wand is clogged.

Clean the hole of the steam wand using a pin.

Coffee has little crema.

The coffee blend is unsuitable or coffee

Change coffee blend.

 

is not freshly roasted.

 

The machine takes a long time to warm up or the amount of water dispensed from the wand is too little.

The machine’s water circuit is obstructed Descale the machine. by limescale build-up.

The brew group does not come out.

The brew group is out of place.

Turn the machine on. Close the service door. The brew group is automatically placed in the correct position.

Dregdrawer is inserted.

Remove the dregdrawer first, then the brew

 

group.

The machine grinds the coffee beans but no coffee comes out.

(see note)

Water tank is empty.

Fill the water tank and prime the water circuit

 

again.

Brew group is dirty.

Clean the brew group.

The water circuit is not primed.

Prime the circuit again by dispensing water

 

from the hot water wand.

Rare event that occurs when the machine is automatically adjusting the dose.

Brew a few coffees as described in the manual.

The coffee volume knob is turned to

Turn the knob clockwise.

the left.

 

The coffee is too weak. (see note)

Rare event that occurs when the machine is automatically adjusting the dose.

Brew a few coffees as described in the manual.

Coffee is brewed slowly.

Coffee is too fine.

Adjust the grinder to a coarse grind (see

(see note)

 

page 15).

 

Circuit is not primed.

Prime the circuit again by dispensing water

 

 

from the steam wand.

 

The brew group is dirty.

Clean the brew group.

Coffee leaks out of the dispensing head.

Dispensing head is clogged.

Clean the dispensing holes with a soft cloth.

Brewing does not start.

Coffee bean lid is not closed properly.

Correctly place the lid on the coffee bean

 

 

hopper and press it firmly.

The machine grinds the coffee, but

The opti-dose adjustment is not at the

Change the opti-dose adjustment

coffee does not brew.

optimal setting.

(see page 14).

Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must be brewed in order to allow the machine to optimize the parameters.

Please contact Saeco or an authorized service center for any problems not covered in the above table or when the suggested solutions do not solve the problem.

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Saeco Coffee Makers SUP031OR, Odea Giro Plus manual Troubleshooting, Problems Causes Solutions

Odea Giro Plus, SUP031OR specifications

Saeco, a brand renowned for its premium coffee makers, has made a significant mark in the market with models like the SUP031OR Odea Giro Plus. This coffee maker is designed for coffee enthusiasts who value convenience, quality, and a rich coffee experience right from their kitchen.

One of the key features of the Saeco Odea Giro Plus is its user-friendly interface. With an intuitive control panel and easy-to-navigate buttons, brewing your favorite coffee is as simple as pressing a few buttons. This model comes equipped with a straightforward frothing mechanism, allowing users to create perfect milk froth for lattes and cappuccinos, enhancing the overall coffee experience.

The Odea Giro Plus utilizes a patented brewing system known as the Saeco Aromatic System. This technology ensures optimal extraction of flavors and aromas from the coffee grounds, delivering a consistently rich and full-bodied cup of coffee. The model's ceramic grinders are another standout feature. These grinders offer precise grinding, adjustable settings, and are known for their durability over time, which means your coffee will always taste fresh.

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The coffee maker is equipped with a removable brew group, making it incredibly easy to maintain and clean. Regular maintenance is key to ensuring the longevity of your machine and the quality of your coffee, and Saeco has made this process hassle-free.

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Furthermore, the Odea Giro Plus has a sizeable water reservoir, which reduces the need for frequent refills. This convenience is particularly helpful for busy mornings or when entertaining guests.

Overall, the Saeco SUP031OR Odea Giro Plus combines excellent technical features with ease of use, making it a great choice for both novice and experienced coffee drinkers. Its combination of high-quality coffee-making technology and user-centered design ensures that great coffee is always at your fingertips.