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Sage Software 5.8 manual Now you can…, 6-8Sage CRM, Solutions list, Solution details

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Solutions list

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Solutions list

3.Click on the solution hypertext link to view the details. Note that you can use the Continue button to return to the Search page.

Solution details

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Describe the Self Service functionality available to anonymous visitors and registered visitors.

6–8 Sage CRM

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Sage Software 5.8 manual Now you can…, 6-8Sage CRM, Solutions list, Solution details

Contents

Sage Accpac CRM Self Service Guide Copyright 2005 Sage Technologies Limited, publisher of this work. All rights reserved Contents Chapter 3 The Self Service Web SiteChapter 4 Self Service Security Chapter 5 Self Service Administration in CRMii Sage CRM Chapter 6 Self Service FunctionalityNewsletter What is CRM Self Service Chapter IntroductionChapter Chapter SummarySummary Installing Self Service Prerequisites for Self Service ImplementationsChapter Getting Started Setting up Self Service Now you can…Chapter The Self Service Web Site Planning a Self Service Web SiteAccessing the Site Understanding Basic Self Service ArchitectureThe eWaress.js File Customizing the Self Service Web Site Without the Extensibility ModuleWith the Extensibility Module Now you can…Chapter Self Service Security Application Level Security„Explain Self Service security Now you can…Now you can… 4-2Sage CRMSelf Service Administration Chapter Self Service Administration in CRMVisitor List Self Service Configuration Field DescriptionEnabling a Person for Self Service Visitor Maintenance3.Select the Self Service Enabled checkbox Enabling a Company for Self Service Enabling a Company for Self ServiceNow you can… 5-6Sage CRMChapter Self Service Functionality Logging OnAnonymous Visitors NewsletterRegistered Visitors Reviewing Existing Cases 4.Select the Change button Logging a New Case Requesting InformationFinding Solutions To find a solutionSolutions list Solution detailsNow you can… Now you can…CRM Document Version Code IMP-SEL-ENG-580-1.0