What is CRM Self Service
CRM Self Service Configuration
Chapter Summary
The table below gives a summary of each chapter.
Chapter | Summary |
|
|
Getting Started | An overview of prerequisites for Self |
| Service implementations, what happens |
| when Self Service is installed, and other |
| requirements for installing Self Service. |
|
|
The Self Service Web | Advice on designing a Self Service Web |
Site | site. |
|
|
Self Service Security | An overview of Self Service security |
| mechanisms. |
|
|
Self Service | Administration tasks that need to be |
Administration in | carried out in CRM for Self Service |
CRM | implementations. |
|
|
Self Service | Examples of Self Service functionality. |
Functionality |
|
|
|
