Self Service Administration
The Self Service Configuration page is displayed.
Self Service Configuration page
3.Select the Change button.
4.Enter the changes and select the Save button.
The table below explains the standard fields on the Self Service Configuration page.
Field | Description |
Database Driver | The type of driver on which the Self |
| Service database sits. |
|
|
Database Server | The name of the server on which the |
| Self Service database sits. |
|
|
Database Name | The name of the Self Service |
| database. |
|
|
Database User Name | The ID of the user who will be used |
| to connect to the Self Service |
| database. |
|
|
Database Password | The password of the user who will |
| be used to connect to the Self Service |
| database. |
|
|
Enterprise Driver | The type of driver on which the |
| CRM database sits. |
|
|
Enterprise Server | The name of the server on which the |
| CRM database sits. |
|
|
Enterprise Name | The name of the CRM database. |
|
|
Enterprise User Name | The ID of the user who will be used |
| to connect to the CRM database. |
|
|
Enterprise Password | The password of the user who will |
| be used connect to the CRM |
| database. |
|
|
Session Expires In | How long the Self Service session |
(Hrs) | lasts for until the user is logged out. |
|
|
Self Service Guide
