Xerox 5222 manual Fault Codes, Code Description and Remedy

15 Problem Solving

Fault Codes

When a fault occurs, the touch screen displays a message on how to clear the fault.

Some faults indicate customer maintenance, while others require the attention of the System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.

Code	Description and Remedy
002-500	An error occurred during the scan processing. Try scanning again, or check the
	restrictions on Xerox Standard Accounting. Contact the Xerox Welcome Center
	if the problem persists.
002-770	The job template could not be processed due to insufficient hard disk space.
	Delete unnecessary data from the hard disk.
003-750	No document was saved for the double-sided Booklet Creation feature. Check
	the setting of the double-sided Booklet Creation feature.
003-751	The specified document area is too small. Select a higher resolution or a larger
	scan area.
003-752	The selected resolution was too high for scanning mixed size documents using
	the document feeder. Specify less than 600 dpi for the resolution setting and
	scan again.
003-753	The selected resolution was too high for scanning mixed size documents using
	the document feeder. Specify 200 dpi for the resolution setting and scan again.
003-754	An error occurred in the document scanner. Reset the document, and scan
003-755	again.
003-756	The document pages are blank. Correctly load the document.
003-757	The scan job could not be processed with the specified resolution due to
	insufficient memory. Specify less than 400 dpi for the resolution setting.
003-760	Incompatible scan options are selected. Check the selected options.
003-761	The paper size in the tray selected by auto tray switching, differs from the paper
	size in the tray selected at the tray selection. Either change the paper size for
	the tray, or change the paper type priority setting.
003-764	The machine cannot perform [Form Overlay] since the scanned document
	contains one page only. Make sure that the document contains at least two
	pages: a page with a form image (which must be the first page of the document)
	and a page that the form image will overlay.
003-780	Compression of scanned data was unsuccessful. Lower the resolution or
	reduction/enlargement ratio to reduce the data size, or divide the document in
	smaller segments.
003-795	The reduction/enlargement ratio exceeds the setting range when the scanned
	document is enlarged/reduced to the specified paper size. Directly enter the
	reduction/enlargement ratio, or change the paper size.
003-981	Stapling mixed size documents is available only for documents with the same
	width. Cancel the staple feature or set the documents with the same width.

382