15 Problem Solving

Code

Description and Remedy

 

 

 

 

033-735

A fax error occurred. Switch off the machine, and then switch it on again.

 

Contact the Xerox Welcome Center if the problem persists.

 

 

033-736

The transmission was cancelled, because the data size exceeded its upper limit.

 

 

033-737

A fax error occurred. Perform the same operation again.

 

 

033-738

Abnormal JBIG image data was received. No user action is required.

 

 

033-740

The print job for the received fax document was cancelled. No user action is

 

required.

 

 

033-741

A fax error occurred. Perform the same operation again. Contact the Xerox

033-742

Welcome Center if the problem persists.

 

 

033-743

A fax error occurred. Switch off the machine, and then switch it on again.

033-744

Contact the Xerox Welcome Center if the problem persists.

033-745

 

033-746

 

 

 

033-747

The job was suspended. No user action is required.

 

 

033-749

The machine rectified a memory problem automatically for printout. No user

 

action is required.

 

 

033-750

A fax error occurred. Switch off the machine, and then switch it on again.

 

Contact the Xerox Welcome Center if the problem persists.

 

 

033-751

Outputting an activity report was suspended, because the machine was in Sleep

 

mode. After the machine exits the Sleep mode, the machine will output the

 

report.

 

 

033-755

Unable to print the fax document due to a malfunction of the fax service. Take

 

one of the following actions:

 

• Switch off the machine, and then switch it on again.

 

• Make sure that the Fax Card is connected to the machine.

 

• Print an error history report to clear problems.

 

Contact the Xerox Welcome Center if the problem persists.

 

 

034-211

An error occurred in the fax controller. Contact the Xerox Welcome Center.

034-212

 

 

 

034-500

An incorrect telephone/fax number was dialed. Check the number, then perform

 

the same operation again.

 

 

034-501

The telephone cable may not be connected securely. Check the cable

 

connection, and resend the document. Refer to Machine Components in the

 

Product Overview chapter of the User Guide.

 

 

034-505

A fax error occurred. Switch off the machine, and then switch it on again.

 

Contact the Xerox Welcome Center if the problem persists.

 

 

034-506

The remote copy function (to make multiple copies of a received document) may

 

not be supported on the destination machine. Check if the destination machine

 

supports the remote copy function.

 

 

034-507

Communication failed, because the specified password was not correct. Make

 

sure that the password and telephone number are correct. The destination

 

machine may be set not to release its ID number.

 

This error code is also displayed when a polling request is rejected.

 

 

034-508

A fax error occurred. If sending a fax, check the fax settings, fax number, and

034-509

other settings, then perform the same operation again. Contact the Xerox

034-510

Welcome Center if the problem persists.

 

 

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