Manuals / Xerox / Computer Equipment / Printer

Xerox 5222 manual Problem Solving

Models: 5222

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15 Problem Solving

Authentication for Job Flow Sheets and Mailboxes	310
Job Flow Sheet Types	311
Types of Mailboxes	314
Linking Job Flow Sheets to Mailboxes	318
Overview of Account Administration	320
Types of Account Administration	320
Management Features and Services	320
Xerox Standard Accounting	326
Overview	326
Installation Checklist	326
Enabling Xerox Standard Accounting (from Internet Services)	326
Creating a Group Account	327
Creating a User Account and Setting Usage Limits	327
Maximum Usage Limits and Resetting Individual Usage Limits	327
Using XSA at the machine	328
Resetting Usage Data	328
Printing a Usage Report	329
Enabling XSA in your Print Drivers	329
Backing Up XSA data and settings and Cloning to another device 329
802.1x Authentication	330
Local Machine Authentication Setup	331
Remote Authentication Setup	332
Configuring Remote Authentication for Kerberos (Windows 2000) 333
Configuring Remote Authentication for Kerberos (Solaris)	333
Configuring Remote Authentication for SMB	333
Configuring Remote Authentication for LDAP	334
Network Authentication Setup	335
Xerox Secure Access Setup	337
Configuring Xerox Secure Access to Work with
Remote Authentication	338
Enabling Specific Xerox Secure Access Settings	338
15 Problem Solving	341
Fault Clearance Procedure	341
Paper Jams	342
Paper Jams in Cover A	345
Paper Jams in Cover B	346
Paper Jams in Cover C	347
Paper Jams in Cover E	347
Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and
the Envelope Tray (Optional)	348
Paper Jams in the High Capacity Tandem Tray (Optional)	348
Paper Jams in Tray 5 (Bypass)	349
Paper Jams in the Duplex Module Cover D (Optional)	349
Paper Jams in the High Capacity Feeder (Optional)	349
Paper Jams in the Integrated Office Finisher (Optional)	351

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Xerox 5222 manual Problem Solving

Contents

System Administration UserGuideGuideProducts Subject To Ordinary Export Regulations Maintenance Table of Contents1 Before Using the Machine 2 Paper and Other MediaSetups Machine StatusWatermark 7 CentreWare Internet Services 8 Printer Environment Settings E-mailEnvironment Settings Scanner Environment SettingsServer Fax 14 Authentication and Account AdministrationInternet Fax Security - Encryption/Digital Signature15 Problem Solving Appendix IndexPage Xerox Welcome Center 1 Before Using the MachineSerial Number Orientation Language Displayed on the Touch ScreenConventions Long Edge Feed LEFItalic Typeface Text in Square BracketsText in <Angle Brackets> WarningsQuick Network Setup Guide Related Information SourcesSystem Administration Guide Quick Scan Features Setup GuidePreparing Paper for Loading 2 Paper and Other MediaLoading Paper Trays 1 & 2/Two Tray Module Trays 3 &High Capacity Tandem Tray Trays 3 & refer to Paper Size in the Setups chapter on pageBypass Tray Tray High Capacity Feeder Tray 6.Pull up the end-guidelever Envelope Tray Auto Tray Switchingpage Supported Paper Sizes Storing and Handling PaperSupported Paper Sizes and Types Standard SizesO: Available blank : Not available 2 Paper and Other MediaOutput Trays/Duplex Module - Standard Sizes Supported Paper Sizes and TypesOutput Trays/Duplex Module - Non-standardSizes Supported Paper TypesPaper Trays - Non-standardSizes Paper TraysO: Available blank : Not available Output Trays/Duplex Module 2 Paper and Other MediaOrdering Supplies 3 MaintenanceCleaning the Machine Control Panel and Touch ScreenDocument Glass and Document Feeder Glass Replacing the Drum CartridgeDocument Feeder Rollers Removing the Old Drum Cartridge Inserting the New Drum Cartridge7.Close the front cover Replacing the Toner Cartridge Removing the Old Toner CartridgeInserting the New Toner Cartridge 7.Close the front cover of the finisher 7.Close the front cover of the finisher Emptying the Hole Punch Waste Container Optional 1.Make sure that the machine is not Active Jobs – page Completed Jobs – page 4 Job StatusJob Status Secure Print Jobs & More – pageView by Job Type Active JobsPrint Waiting Jobs OwnerPromote Job Completed JobsDelete Last OriginalShow Children Jobs Secure Print Jobs & MoreDelayed Print – page Public Mailbox – page Job History ReportGo to Charge PrintRefresh Document ListRefresh Private Charge PrintSecure Print Select AllGo to Sample SetRefresh Document ListRefresh Delayed PrintPublic Mailbox DeleteSelect All Undelivered FaxesPages PrintStarting Rate Address Book4 Job Status Machine Information – page Faults – page 5 Machine StatusMachine Information Paper Tray Status – page Print Mode – pageFor enquiry on maintenance and operation General InformationPaper Tray Status Machine ConfigurationPCL Emulation Print ModeSetup Off-linePrint Reports Overwrite Hard DiskPassword Job History Report Error History ReportConfiguration Report Activity ReportPDF Settings List Configuration ReportPCL Settings List TIFF/JPEG Settings ListAddress Book ReportsJob Template List ReportsJob Counter Report When Accounting Type is Accounting DisabledMailbox List Auditron ReportsJob History Report Automatically Printed Reports/ListsJob Flow Error Report Activity ReportSupplies FaultsFax Receiving Mode Manual ReceiveUser Account Billing Information Billing InformationBilling Information Billing Information – pageSetup System SettingsTools Accounting Authentication/Security SettingsTools 5 Machine Status 1.Enter the System Administration Mode 6 SetupsSetting Procedure 1.Enter the System Administration Mode – page2. Configure a Feature 3.Exit the System Administration ModeMain Menu on the Tools Screen System SettingsCommon Service Settings Authentication/Security Settings – pageTime Zone DateTime Daylight SavingsAuto Print Power Saver/Energy Saver TimersAuto Job Release Printer Lockout DurationRinging Volume Fault ToneLine Monitor Volume Screen Default at Power OnAuto Display of Login Screen Service Screen DefaultService Screen After Auto Clear All ServicesCustom Paper Name / Color Paper Tray SettingsPaper Tray Attributes on Setup Screen Paper Tray AttributesPaper Tray Attributes During Loading Tray 5 Bypass - Paper Size DefaultsAuto Tray Switching Control Paper Tray PriorityBackground Suppression Scan Jobs Photo & Text RecognitionBackground Suppression B/W Copy Image EnhancementTransmission Report - Job Undelivered Job History ReportActivity Report Transmission Report - Job Deleted2 Sided Report Job Flow Error ReportFile Transfer Report - Fax Server Recipient on Activity ReportDelete All Data Finisher AdjustmentSoftware Options Date Format Default Watermark EffectDefault Watermark Font SizeForce Watermark - Client Print Fax ServiceDefault Print Paper Size Force Watermark - Mailbox PrintPaper Size Settings Odd Page 2 SidedSize Document GlassDocument Feeder Width• Paper Size Envelope Tray Tray 1,Tray 3 & 4 HCTT Two Tray ModuleSize 6 SetupsTray 6 HCF WidthMillimeters/Inches Tray 1 ConfigurationService Rep. Restricted Operation Keyboard Input RestrictionCopy Control – page Original Size Defaults – page Copy Service SettingsCopy Tab – page Copy Defaults – page Reduce/Enlarge Presets – pageOriginal Type Paper SupplyReduce/Enlarge Lighten/DarkenImage Shift - Side Edge Erase - Left & Right EdgesImage Shift - Side Image RotationAnnotations - Date Stamp Annotations - Stored CommentAnnotations - Comment - Position Annotations - Apply Date Stamp ToSample Job Memory Full ProcedureBates Stamp - Position Booklet Creation - Cover TrayOriginal Type - See-ThroughPaper Pseudo-PhotoGradation ModeFine-tune100% Annotations - Edit Comment 1 toPort Settings – page Protocol Settings – page Connectivity & Network SetupR/E Preset 1 to Proxy Server Settings – pageBonjour NetWareEtherTalk PortTCP/IP - IP Mode E-mailNotification ServiceInternet Services SNMPManually Configured IPv6 Address IPv4 - IP Address ResolutionIPv6 Address Manual Configuration Manually Configured IPv6 PrefixE-mailAddress Proxy Server SetupHTTP Proxy Server Authentication Machine NameHTTPS Proxy Server Authentication HTTP Proxy Server Login NameHTTP Proxy Server Password HTTPS Proxy Server Login NameAuthentication System Setup Remote Authentication Server SettingsSMTP Server Settings Domain FilteringSMB Server Settings Security SettingsKerberos Server Settings SSL/TLS SettingsS/MIME Settings PDF/XPS Signature SettingsIPSec Settings IEEE 802.1x SettingsE-mailReceive Protocol Print Service SettingsAllocate Memory – page Other Settings – page Output Destination for E-mailReceiving Buffer - USB Allocate MemoryPostScript Memory Receiving Buffer - LPDReceiving Buffer - IPP Receiving Buffer - NetWareReceiving Buffer - SMB Receiving Buffer - EtherTalkSubstitute Tray Receiving Buffer - PortPrint Area Paper Type MismatchBanner Sheet Tray Print User IDBanner Sheet PostScript Paper SupplyOriginal Size Defaults – page Scan Service SettingsScan Defaults – page Scan to PC Defaults – page Output Size Defaults – pageOriginal Orientation ResolutionBackground Suppression Mixed Sized OriginalsOriginal Size 1 to Original Size DefaultsOutput Size Defaults Output Size 1 toMaximum Stored Pages R/E Preset 1 toMemory Full Procedure TIFF FormatReduce/Enlarge Presets – page Fax Service SettingsScreen Defaults – page Fax Defaults – page Original Size Defaults – pageLighten/Darken ResolutionDelay Start - Specific Time Original TypeRe-enterBroadcast Recipients Mixed Sized Originals Scan ModeRe-enterRecipients Re-enterSpeed Dial RecipientsSender ID Manual Send/Receive DefaultFax Receiving Mode Save Undelivered FaxesMemory Full Procedure Pseudo-PhotoGradation ModeMailbox Selector Setup Tray for Printing Incoming FaxesMaximum Stored Pages Mailbox Selector SetupOutput Destination Setup Mailbox Receive Display Priority 1 toLocal Terminal Information Original Size DefaultsR/E Preset 1 to Original Size 1 toCompany Logo Machine PasswordLocal Name G3 LineIncoming Internet Fax Print Options Broadcast Starting RateDelivery Confirmation Method Internet Fax Output DestinationE-mailControl – page E-mail/InternetFax Service SettingsPrint Error Notification E-mail Maximum E-mailSizePrint Delivery Confirmation E-mail E-mailSending When Search FailedRead Receipts Max number of pages per Split SendStored Document Settings – page Mailbox/Stored Document SettingsMailbox Service Settings – page Documents Retrieved By ClientStored Document Expiration Date Job Flow Service SettingsMailbox Document Expiration Date Print Job Confirmation ScreenPool Server Login Method SetupCreate Mailbox Job Flow Sheet List DefaultDelete Documents After Retrieval Mailbox NameCheck Mailbox Passcode Delete Expired DocumentsCreate/Change Link Stored ProgrammingCut Link StoreOutput Create Job Flow SheetAssign/Change Icon InputSearch by Name CreateEdit/Delete Search by KeywordKeyword Create Job Flow Sheet KeywordAdd Address Book Entry Send as FaxItem DefaultWith Fax selected DescriptionItem DefaultDefault DescriptionItem DefaultDefault DescriptionItem Create Fax Group RecipientsDefault DescriptionAdd Fax Comment AccountingPaper Tray Attributes System Administrator’s Meter Copy Jobs – page Create/View User AccountsView Accounts – page Reset User Accounts – page Accounting Login Screen Settings – pageReset User Account View AccountsReset Total Impressions E-mailAddressAll Authorization Groups Reset User AccountsAll Feature Access Settings ResetAccounting Disabled System Administrator’s Meter Copy JobsAccounting Type Local AccountingAlternative Name for User ID Accounting Login Screen SettingsFax Billing Data Mask User IDSystem Administrator Settings Authentication/Security SettingsAuto Reset of User Billing Information Copy Activity ReportSystem Administrator’s Login ID AuthenticationSystem Administrator’s Passcode Device Access Login TypeAccess Control Service AccessFeature Access Reset User AccountsCreate Authorization Groups Create/View User AccountsDisplay Login Status Allow user to disable active settingsFailed Access Log User ID for LoginPasscode Policy System Administrator Maximum Login AttemptsCharge / Private Print Settings Allow Guest UserJob Status Default Allow User to Disable Active SettingsReceive Control Active Jobs View Access ToOverwrite Hard Disk Completed Jobs View6 Setups Scheduled Image OverwriteInformation Checklist – page 7 CentreWare Internet ServicesInformation Checklist ItemInstallation Procedure CentreWare Internet Services EnvironmentsCentreWare Internet Services Installation Network Communication SetupWhen IPv4 Mode or Dual Stack is selected in step When IPv6 Mode or Dual Stack is selected in stepTest Access Header Panel Selecting Transport ProtocolsScreen Layout Logo PanelServices ServicesServices – page Status – page Jobs – page Main PanelCategory Name ServicesProperties General Default User ID and PasscodeStatus TraysPriority ConsumablesPaper Type TraysJob History List JobsActive Jobs Job NameOutput Destination TypePage Count Host InterfaceJob Submission Error HistoryPrint Error CodeFeature DescriptionScan Job TemplatesNew Distribution Template FeatureFeature DistributionDescription FeatureFile Description FeatureAdvanced Description FeatureLayout Description MailboxFeature Mailbox iconsDocument List Mailbox NameNumber of Documents in this Mailbox DeletePrint Edit Mailbox User Name Job Flow SheetsSheet Type Sheet OrderJob Flow Sheets Common Attributes PrintSend as Fax Send as Internet FaxSend as E-mail FTP TransferProperties SMB TransferFeature Properties FeaturesSetting items Configuration Overview FeatureSetting items Services continuedSetting items FeatureDescription Setting items FeatureGeneral Setup Setting items FeatureGeneral Setup General Setup FeatureSetting items View Feature DetailsSetting items FeatureGeneral Setup General Setup FeatureSetting items eSolutionsSetting items FeatureConnectivity Connectivity FeatureSetting items PhysicalConnectivity FeatureSetting items ProtocolsConnectivity FeatureSetting items ProtocolsConnectivity FeatureSetting items ProtocolsSNMP Configuration FeatureSetting items ConnectivitySNMP Configuration continued FeatureSetting items ConnectivitySNMP Configuration continued FeatureSetting items ConnectivityConnectivity FeatureSetting items ProtocolsConnectivity FeatureSetting items ProtocolsConnectivity FeatureSetting items ProtocolsPOP3 Setup FeatureSetting items ConnectivityConnectivity FeatureSetting items ProtocolsConnectivity FeatureSetting items ProtocolsServices FeatureSetting items Print ModeServices FeatureSetting items PrintingServices FeatureSetting items PrintingSetting items FeatureQuantity: Enter the number of sets to print when Services FeatureSetting items DefaultsServices FeatureSetting items Default continuedServices FeatureSetting items Default continuedServices FeatureSetting items Fax Repository SetupServices FeatureSetting items File Repository SetupServices FeatureSetting items File Repository Setup ContinuedServices FeatureSetting items NetworkServices FeatureSetting items UpgradesSetting items FeatureServices Accounting FeatureSetting items Xerox StandardReport and Reset FeatureSetting items AccountingConfiguration FeatureSetting items Authentication - RequiredConfiguration FeatureSetting items Authentication ConfigurationSetting items FeatureProperties Accounting Login Screen Settings FeatureSetting items Login ScreenAuthentication FeatureSetting items ConfigurationSetting items FeatureSecurity Setting items FeatureSecurity Setting items FeatureSecurity Setting items FeatureSecurity Setting items FeatureSecurity Security FeatureSetting items CertificateSetting items FeatureSecurity Setting items FeatureSecurity Name SupportServices Phone Number Phone NumberWindows TCP/IP 8 Printer Environment SettingsQuick Network Setup DHCP Quick Network Setup DHCP – pageQuick Network Setup Static IP 17.Select Enabled to filter access to the machine When IPv6 Mode or Dual Stack is selected in stepNetWare Environments Information ChecklistNetWare Information Checklist – pageNetwork Communication Setup NetWare InstallationInstallation Procedure Target computersComputer Setup Network Communication SetupNetWare Setup Test PrintComputer Setup NetWare SetupTest Print Information Checklist – page UNIX TCP/IPInformation Checklist COption – pageNetwork Communication Setup UNIX TCP/IP InstallationUNIX TCP/IP Environments Computer SetupWhen IPv4 Mode or Dual Stack is selected in step 6.Select Protocol Settings in the Features menuWhen IPv6 Mode or Dual Stack is selected in step Print language/mode/logical printer Workstation SetupSolaris – page SunOS – page HP-UX– page Printer NameSolaris SunOS Using the Command Window TTY Method Using the Command Window TTY Method – pageHP-UX 1.Start the SAM application 8.Continue with Test Print on page8.Continue with Test Print on page Command options PrintingCommand format Delete cancelExample Command formatCommand options Print lprExample Command formatCommand options Delete lprmCommand options Printer StatusCommand format ExampleExample Command formatCommand options ExamplesSelecting a paper tray COptionFunction ParameterDescription Selecting a paper output trayParameter Selecting a paper typeDescription Specifying paper size and double-sidedprintingParameter Specifying collationDescription Specifying the print modeParameter Specifying staplingInformation Checklist EtherTalkEtherTalk Environments Information Checklist – pageWorkstation Setup EtherTalk InstallationNetwork Communication Setup Test PrintInformation Checklist – page Microsoft NetworkingInformation Checklist SMB Environments – page SMB Installation – pageNetwork Communication Setup SMB InstallationSMB Environments ConnectionWhen IPv4 Mode or Dual Stack is selected in step When using TCP/IPComputer Setup Test Print13.Select Enabled to filter access to the machine When IPv6 Mode or Dual Stack is selected in stepInformation Checklist – page TCP/IP LPD or Port9100Information Checklist TCP/IP LPD or Port9100 Installation – pageNetwork Communication Setup TCP/IP LPD or Port9100 InstallationTCP/IP LPD or Port9100 Environments ConnectionWhen IPv4 Mode or Dual Stack is selected in step At the machine, perform these steps12.Select Enabled to filter access to the machine When IPv6 Mode or Dual Stack is selected in stepInformation Checklist – page USB PortInformation Checklist USB Port Installation – pageUSB Port Communication Setup USB Port InstallationUSB Port Environment Computer Setup5.Select Port Settings in the Features menu 3.Continue with Test Print on pageInformation Checklist IPP Internet Printing ProtocolIPP Environment Information Checklist – pageComputer Setup IPP InstallationNetwork Communication Setup ConnectionWhen IPv4 Mode or Dual Stack is selected in step 6.Select Port Settings in the Features menuWhen IPv6 Mode or Dual Stack is selected in step Computer Setup Test Print8 Printer Environment Settings Information Checklist – page 9 E-mailEnvironment SettingsE-mailOverview E-mailInstallation – pageNotify Job End by E-mail Information ChecklistItem Installation Procedure E-mailInstallationE-mailEnvironments Correspondent SpecificationsWhen IPv4 Mode or Dual Stack is selected in step Network Communication SetupInitially, activate the ports for e-mail When IPv6 Mode or Dual Stack is selected in step E-mailSetting SetupTest Mail Scan to E-mail5.Press the <Start> button E-mailPrint9 E-mailEnvironment Settings Scanning with the machine 10 Scanner Environment SettingsScanning Overview Scan to E-mailSetup – pageScanning Process Scan to E-mailSetupPrerequisites for Scan to E-mailSetup Data to Set Up E-mailProcedure for Scan to E-mailSetup Prerequisites for Scan to Mailbox Setup Scan to Mailbox SetupScan to E-mailTroubleshooting SymptomComments Data to Set Up Scan toInstall MailboxPrerequisites for Network Scanning Setup Network Scanning SetupComputer Setup Computer Setup Scan to Home SetupProcedure for Network Scanning Setup SMB: Scan to PC Setup SMB on pageEnabling Remote Authentication Prerequisites for Scan to Home SetupProcedures for Scan to Home Setup Selecting an Authentication SystemData to Set Up Scan to PC Scan to PC Setup FTPPrerequisites for Scan to PC Setup FTP InstallPrerequisites for Scan to PC Setup SMB Scan to PC Setup SMBProcedure for Scan to PC Setup FTP Data to Set Up Scan to PCData to Set Up Scan to PC Job Flow Service SetupProcedure for Scan to PC Setup SMB Installd. Select SOAP and then select Change Settings Information Checklist 11 Internet FaxInternet Fax Overview Information Checklist – pageInstallation Procedure Internet Fax InstallationInternet Fax Environments Correspondent SpecificationsWhen IPv4 Mode or Dual Stack is selected in step Network Communication SetupTest Internet Fax 12.Select Enabled to filter access to the machine When IPv6 Mode or Dual Stack is selected in stepTest Internet Fax Receiving 4.Enter the E-mailaddress of the recipient5.Press the <Start> button 11 Internet FaxServer Fax Environments 12 Server FaxServer Fax Overview Server Fax Installation – pageInstallation Procedure Server Fax InstallationFax Server Installation and Configuration Fax Server Installation and ConfigurationMachine Configuration Test Server Fax Transmission 13 Security - Encryption/Digital Signature Configuration of IPsec – pageE-mailEncryption/Digital Signature Installation OverviewConfiguration on the Machine IPsecConfiguration on a Computer Configuration on the MachineInstallation Overview 10.Configure the certificate a. Enter the password into Passwordb. Re-enterthe password into Retype Password 6.Click Machine Digital Certificate Management15.Apply the settings Installation Overview Supported E-mailApplications1.Start a web browser Configuration of IPsec To enable IPsec13 Security - Encryption/Digital Signature Users Controlled by Authentication 14 Authentication and Account AdministrationOverview of Authentication Overview of Authentication – pageTypes of Authentication Xerox Secure Access Functions Controlled by AuthenticationLocal Access Device AccessCentreWare Internet Services Authentication for Job Flow Sheets and MailboxesFeature Access PrintGenerally Shared Job Flow Sheet Job Flow Sheet TypesSystem Administrator Shared Job Flow Sheet Mailbox Job Flow SheetWhen the Authentication Feature is Not Enabled Created using Create Mailbox on the Setup screenAdminis Unauthenticated Users General UsersAdministrator Job Flow OperationsAdminis Types of MailboxesAuthenticated Users System AdministratorGeneral Users System AdministratorPersonal Mailbox MailboxAdministrator Unauthenticated Users General UsersAdministrator Mailbox OperationsSystem Administrator Authenticated UsersAdministrator AdministratorMailbox Linking Job Flow Sheets to MailboxesSystem Administrator Job FlowAdminis Unauthenticated Users General UsersAdministrator System AdministratorManagement Features and Services Overview of Account AdministrationTypes of Account Administration Local AccountingLocal Accounting ServicesServices Restricted UseRestricted Use ServicesService AccountItems AccountJobs AccountJobs AccountUser Manageable ItemsAccount ServicesScan InformationXerox Standard Accounting Installation ChecklistOverview Creating a User Account and Setting Usage Limits Creating a Group AccountTo Reset User Limits Using XSA at the machineResetting Usage Data At the MachineAt Your Computer Printing a Usage ReportEnabling XSA in your Print Drivers To make a Back-upfile802.1x Authentication Preparations Local Machine Authentication SetupAt Your Workstation Remote Authentication Setup Configuring Remote Authentication for SMB Configuring Remote Authentication for LDAP LDAP Group Access Network Authentication SetupLDAP Authentication LDAP User Mappings2.Click the Properties tab Secure Access and Accounting Xerox Secure Access SetupInformation Checklist Enabling Specific Xerox Secure Access Settings Adding the Secure Access to the Server Using Secure Access14 Authentication and Account Administration Fault Clearance Procedure – page 15 Problem SolvingFault Clearance Procedure Stapler Faults – page Common Problems – pagePaper Jams Tray 6 High Capacity Feeder Front Cover Paper JamsTray High Capacity Feeder Top Cover Office Finisher LX Top Cover Office Finisher LX15 Problem Solving Integrated Office Finisher Top CoverGreen Lever A1 Paper Jams in Cover AGreen Lever A2 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover EIn Tray In TrayPaper Jams in the High Capacity Feeder Optional Paper Jams in Tray 5 BypassPaper Jams in the Duplex Module Cover D Optional At the Exit of Tray3.Remove the jammed paper Under the Top Cover of TrayIn Tray 4.Gently put Tray 6 back into positionIntegrated Office Finisher Top Cover Paper Jams in the Office Finisher LX OptionalOffice Finisher LX Top Cover Office Finisher LX Transport Cover F Document Jams Stapler Faults 1.Make sure that the machine has Staple Jams in the Office Finisher LX Optional Lever R14.Pull up the front lever on the staple cartridge Symptom Common ProblemsRecommendation Symptom RecommendationLight copies when scanning glossy, shiny, or SymptomRecommendation Common Problems SymptomRecommendation Cause Network-relatedProblemsProblem Solving Procedure Confirmation MethodConfirmation Method When printing failsCause ActionClient settings ProblemMachine settings When the machine is switched offPrinting using an SMB environment When printingAuthentication using SMB Cause NetwareWhen printing fails Confirmation MethodConfirmation Method Network-relatedProblemsCause ActionWhen there is no notification of error When a switch off/on message is displayedWhen the required printing result is not obtained When there is no notification of printer errorCause UNIXWhen printing fails ActionConfirmation Method When the required printing result is not obtainedCause ActionWindows Vista When printing fails TCP/IPWhen using Windows 2000/Windows XP/Windows Server When the required printing result is not obtainedClient settings When using Macintosh OS When printing failsMachine settings When the machine is switched offProblem EtherTalkWhen printing CauseName Change Rules BonjourMachine Name Zone NameConfirmation Method CentreWare Internet ServicesProblem ActionProblem Scanning ServicesProblem Confirmation MethodUsing TIFF files When retrieving a document from a mailboxWhen polling from another fax machine Network access in an SMB environmentConfirmation Method E-mailServicesProblem ActionProblem Internet/Intranet ConnectionWhen you cannot connect to the Internet/intranet ActionProblem ProblemWhen you cannot connect to a web server ActionAuthentication IPv6 AddressesCentreWare Internet Services PrintingCode Fault CodesDescription and Remedy Code Description and RemedyDescription and Remedy Code013-210 Code Fault CodesDescription and Remedy Description and Remedy Code016-526 Code Fault CodesDescription and Remedy Description and Remedy Code016-579 Code Fault CodesDescription and Remedy Description and Remedy Code016-706 Code Fault CodesDescription and Remedy Description and Remedy Code016-746 Code Fault CodesDescription and Remedy Description and Remedy Code016-786 Code Fault CodesDescription and Remedy Description and Remedy Code018-530 Code Fault CodesDescription and Remedy Description and Remedy Code018-584 Code Fault CodesDescription and Remedy Description and Remedy Code018-719 Code Fault CodesDescription and Remedy Description and Remedy Code018-781 Code Fault CodesDescription and Remedy Description and Remedy Code027-443 Code Fault CodesDescription and Remedy Description and Remedy Code027-521 Code Fault CodesDescription and Remedy Description and Remedy Code027-572 Code Fault CodesDescription and Remedy Description and Remedy Code027-744 Code Fault CodesDescription and Remedy Description and Remedy Code033-735 Code Fault CodesDescription and Remedy Description and Remedy Code034-734 Code Fault CodesDescription and Remedy Description and Remedy Code036-500 Code Fault CodesDescription and Remedy Description and Remedy Code116-220 Description and Remedy Screen MessagesCode MessageDescription and Remedy Xerox Welcome CenterMessage 3.The serial number will be displayed16 Appendix SpecificationsMachine Specifications Specifications – page Emulation Parameters – pageDocument Glass First Copy Out TimeWarm-upTime Document FeederTray 5 Bypass Paper SupplyTray 1, Tray 2, and Trays 3 & 4 Two Tray Module Trays 3 & 4 High Capacity Tandem TrayCenter Tray Paper OutputEnvelope Tray Left Side TrayOffice Finisher LX Electrical SpecificationsPower Consumption FrequencyResolution Conversion Specifications for the Fax ServiceResolution Capability Long Page Scan FeatureParameter Emulation ParametersPCL Emulation ItemItem Default FontParameter ValueItem Symbol SetParameter ValueParameter Machine Software UpgradePDF Direct Printing Item NoXerox Extensible Interface Platform XEIP Configuring XEIP At your workstationXerox Extensible Interface Platform XEIP 16 Appendix 17 Index NumericsPage Page Page Page Page Page Page