
15 Problem Solving
Code | Description and Remedy |
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Received a PDF file containing unsupported functions. Use a print driver to print | |
| the file. |
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An error occurred while annotation image data was being processed due to | |
| insufficient memory. Take one of the following actions: |
| • Increase the annotation image size. |
| • Reduce the number of the images in [Page Layout] > [Repeat Image]. |
| • Contact the Xerox Welcome Center if the problem persists. |
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Unable to print due to insufficient hard disk space. Reduce the number of pages | |
| in print data, for instance by dividing the print data, or by printing one copy at a |
| time when making multiple copies. |
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The printer language received from a print driver is not supported on the | |
| machine. Use the machine’s print driver. If the problem persists, contact the |
| Xerox Welcome Center. |
| Or, the printer language received for the Internet Fax job is not supported on the |
| machine. Request the sender to send the document with a printer language |
| supported by the machine. |
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Printing banner sheets was cancelled. Enter the System Administration mode | |
| on the touch screen. Press the <Machine Status> button, and select the [Tools] |
| tab on the [Machine Status] screen. From [System Settings] > [Print Service |
| Settings] > [Other Settings], select [Banner Sheet] and set [Start Sheet], and |
| also select [Banner Sheet Tray] and set [Tray 1]. |
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An error occurred due to insufficient memory, when the PDF Direct Print mode is | |
| set to PostScript. Use the machine print driver, or increase the PostScript |
| memory. |
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An error occurred due to insufficient memory. Change the print mode to a higher | |
| speed mode. If the problem persists, add memory. |
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The entered password is invalid for the PDF file. Set the correct password on | |
| ContentsBridge. |
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A print error occurred. The PDF file is print protected. Use Adobe Reader to | |
| cancel the print protection. |
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The use of the service is restricted. | |
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A wrong password was entered. Enter the correct password. | |
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The account is not authorized for copying. | |
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The maximum number of copies has been reached. | |
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An error occurred during PostScript processing. Take one of the following | |
| actions. |
| • Change to the high speed print mode on the print driver. |
| • Increase PostScript memory. |
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An image output error occurred. Change to the high speed print mode on the | |
| print driver. |
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The specified print language is not supported on the machine. Specify the print | |
| language in [Print Mode] under [Port Settings]. |
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The POP server was not found. Check if the address of the POP server is | |
| correctly set on the machine. Also check the network cable connection. |
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Unable to connect to the SMTP server. | |
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Unable to send | |
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