Xerox 5222 manual Description and Remedy, Fault Codes

	Fault Codes
Code	Description and Remedy
016-554	An Authentication Agent error occurred. The login name or password for
	obtaining domain user information was not correct. Enter the correct login name
	and password.
016-555	A timeout occurred while Authentication Agent was to be connected to the
	database or to Active Directory. Check if Authentication Agent is able to be
	connected to the database or to Active Directory. For more details, refer to the
	manual provided with Authentication Agent.
016-556	A timeout occurred, because the database connected to Authentication Agent
	was overloaded. Wait for a while, and then try again. If the problem persists,
	check the status of Authentication Agent. For more details, refer to the manual
	provided with Authentication Agent.
016-557	An error occurred on Authentication Agent. Check the status of Authentication
	Agent. For details, refer to the manual provided with Authentication Agent.
016-558	The machine received an unknown error from Authentication Agent. Contact the
	Xerox Welcome Center.
016-559	A Remote Download parameter error occurred. Check if the parameters used to
	access the Remote Download server, are set correctly.
016-560	A communication error occurred between Authentication Agent and the
	machine. Check the network cable connection and Authentication Agent
	settings. Also print a Configuration Report, and if a DNS address is set under
	“Server Name/IP Address”, check if the DNS server is working.
016-562	The database for temporary users on Active Directory or Authentication Agent
	stores multiple entries with the same IC card information. Modify the entries so
	that the temporary user information is not duplicated in the database.
016-564	A Remote Download server authentication error occurred. Check the login
	name and password to access the Remote Download server. If the problem
	persists, contact the Xerox Welcome Center.
016-569	An error occurred on Authentication Agent. Contact the Xerox Welcome Center.
016-574	The machine failed to transfer data via FTP using the Scan to PC service
	because the host or server name of the FTP server could not be resolved.
	Check the connection to the DNS server. Check if the FTP server name is
	registered correctly on the DNS server.
016-575	The machine failed to transfer data via FTP using the Scan to PC service
	because the DNS server address was not registered. Specify the correct DNS
	server address. Or, specify the destination FTP server using its IP address.
016-576	The machine failed to transfer data via FTP using the Scan to PC service
	because it could not connect to the FTP server.
	Ensure that both the destination FTP server and the machine are available for
	network communication by checking the following:
	• The IP address of the server is set correctly.
	• The network cables are plugged in securely.
016-577	Connection to the FTP service of the destination server failed.
	Take one of the following actions:
	• Check if the FTP service of the server is activated.
	• Check if the FTP port number of the server is correctly registered on the
	machine.
016-578	The machine failed to transfer data via FTP using the Scan to PC service due to
	unsuccessful login to the FTP server.
	Check if the login name (user name) and password are correct.

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