Xerox 5222 manual Description and Remedy, Fault Codes

	Fault Codes
Code	Description and Remedy
027-516	The machine failed to transfer data via SMB using the Scan to PC service
	because the SMB server was not found.
	Take one of the following actions, and try again:
	• Check the following to see if the destination SMB server and the machine are
	set up properly for network communication:
	- Check if the network cables are plugged in securely.
	- Check the TCP/IP settings.
	- Check the communication status of port 137 (UDP), port 138 (UDP), and
	port 139 (TCP).
	• Check the following to see if the computer correctly works as an SMB server.
	- Check if the file sharing service for Microsoft Network is activated.
	- Check if [NetBIOS over TCP/IP] for TCP/IP is activated.
	- Check if the file sharing service (using communication through port 137
	(UDP), port 138 (UDP), and port 139 (TCP)) are authorized for the Firewall
	settings.
	• For communication that exceeds the subnet, check the WINS server settings,
	and check if the server address can be resolved correctly.
	• For Windows NT 4.0 Server/Workstation, use the following steps to see if the
	NetBIOS interface device is activated on the destination SMB server:
	1. Select [Start] > [Settings] > [Control Panel].
	2. Display [Services], then select [Messenger].
	3. Select [Startup] > [Auto] > [OK], then select [Close].
	4. Select [Devices] in [Control Panel], then select [NetBIOS Interface].
	5. Select [Startup] > [Auto] or [Manual] > [OK], then select [Close].
	6. Reboot the computer.
027-518	The machine failed to transfer data via SMB using the Scan to PC service
	because the specified password was incorrect.
	When the server is Macintosh, the specified user may not have been registered
	as a user who is permitted to use Windows Sharing.
	Check the password for the shared folder.
	When the server is Macintosh, specify a user who is permitted to use Windows
	Sharing.
027-519	During data transfer via SMB using the Scan to PC service, an error occurred
	because the save location or file name specified for the scanned image had one
	of the following problems.
	• The specified save location does not exist on the server.
	• Illegal characters are used in the save location or the file name.
	• Because the specified save location has the Distributed File System (DFS)
	settings, it is linked to other shared folders.
	Take one of the following actions:
	• Check if the save location is correct.
	• Check if the specified file name is available on the SMB server.
	• Check the Distributed File System (DFS) settings. The DFS settings can be
	checked using the following steps:
	1. Select [Start] > [Programs] > [Administrative Tools] > [Distributed File
	System].
	2. Select the specified save location from the left side frame of the
	[Distributed File System] window, and then check the target information
	displayed on the right side frame of the window.
	3. Specify the SMB server, shared name, and save location based on the
	information you checked in step 2.
027-520	During data transfer via SMB using the Scan to PC service, the file name or
	folder name could not be retrieved.
	Check the access privilege to the SMB server.

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