Xerox 5222 manual 396

15 Problem Solving

Code	Description and Remedy
018-530	A Custom Services authentication error occurred. Check the authentication
	settings.
018-531	The scan job could not be executed. Try again. Contact the Xerox Welcome
	Center if the problem persists.
018-532	There are too many scan jobs in process to create a new job. Up to three jobs
	can be transferred via networks at the same time. Or the system has too small
	space to create a new scan job. Wait for a while, and try again. If the problem
	persists, switch off the machine and then switch it on again.
018-543	The following problems were identified with the shared name specified when
	you logged into the SMB server to save scan data using the Scan to PC service.
	• The shared name does not exist on the server.
	• The shared name includes illegal characters.
	• Macintosh computers do not have access right to the shared name.
	Make sure that the shared name you specified is correct.
018-547	The maximum number of users had already been reached when you logged in
	to the SMB server to save scan data using the Scan to PC service.
	Take one of the following actions:
	• Check the maximum number of users that are allowed to simultaneously
	access the shared folder.
	• Check whether the number of users that are allowed to simultaneously
	access the server has reached the maximum.
018-556	An HTTP server error occurred. Check if the specified drive and folder is
	available on the HTTP server, and try again. Contact the Xerox Welcome Center
	if the problem persists.
018-557	The specified file name contains invalid characters. Modify the file name, and try
	again.
018-558	The specified folder or file does not exist on the HTTP server. Check the folder
	and file names.
018-559	The job was cancelled because the same file name existed. Select an option
	other than [Do Not Save] in [File Name Conflict].
018-560	Login to the HTTP server failed. Check if your computer is connected to the
	HTTP server. Also check if the login name, login password, HTTP server name,
	and HTTP server path are correct.
018-561	Connection to the HTTP server failed. Check if your computer is connected to
	the HTTP server. Also check if the HTTP server name and path are correctly
	set.
018-562	An HTTP server error occurred. Check if your computer is connected to the
018-563	HTTP server. Also check the HTTP server settings.
018-564	A host name solution error occurred. Check if the HTTP server is registered on
	the DNS server, if the HTTP server is connected to the DNS server, and if the
	DNS server is registered on the machine.
018-565	A proxy name solution error occurred. Check if the proxy server is registered on
	the DNS server, if the HTTP server is connected to the DNS server, and if the
	DNS server is registered on the machine.
018-566	Connection to the HTTP server failed. Check the network cable connection on
	the machine, and also check if your computer is connected to the HTTP server.
018-567	An error occurred during communication with the HTTP server. Check if your
	computer is connected to the HTTP server.

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