Xerox 5222 manual 418

15 Problem Solving

Code	Description and Remedy
116-220	The machine failed to move onto the Download mode. Contact the Xerox
	Welcome Center.
116-392	The Printer or PostScript kit is attached to an improper slot on the controller
	board. Attach the Printer or PostScript kit to the correct slot.
116-701	Unable to print double-sided due to insufficient memory. Check if memory is
	installed correctly. If the problem persists, contact the Xerox Welcome Center.
116-702	Data was printed using a substitute font. Check the print data.
116-703	An error occurred during PostScript processing. Check the print data, or disable
	bi-directional communication on the print driver.
116-713	The data was divided because the hard disk ran out of space. Delete
	unnecessary data from the hard disk.
116-720	A print error occurred due to insufficient memory. Close unused ports or delete
	unnecessary data.
116-740	A print error occurred. A parameter value is greater than the limit value. Check
	the print settings.
116-749	The print job was stopped, because the specified font was not found. Install the
	font, or enable the font substitution setting in the print driver.
116-752	The description in the PDF print job ticket has a problem. Repeat the same
	procedure. Contact the Xerox Welcome Center if the problem persists.
116-771	The parameter values were corrected, because the machine encountered a
116-772	problem when printing the data. If the received image is incomplete or
116-773	damaged, ask the sender to check the image and to resend the data. When
116-774	Internet Fax forwarding is enabled, check with the recipient if the image has no
116-775	problem.
116-776
116-777
116-778
116-780	The document attached to the received e-mail has a problem. Check the
	attached document.
116-790	• If the machine did not staple any print sets, check that the specified stapling
	position is appropriate, and then try again.
	• If a user stops a confidential Fax or Internet Fax print job while the machine is
	printing the data of the job, the machine will not staple the first print set.
	Manually staple the first set in that case.
123-400	The machine has detected a software-related problem. Switch off the machine,
	and then switch it on again. Contact the Xerox Welcome Center if the problem
	persists.
124-328	A punch unit was not found. Specify a punch unit following the screen
	instructions.
124-701	Due to a malfunction in the specified tray (left side tray), the output destination
	was changed to the center tray. Contact the Xerox Welcome Center. The other
	trays are available.
124-702	Due to a malfunction in the specified tray (finisher tray), the output destination
	was changed to the center tray. Contact the Xerox Welcome Center. The other
	trays are available.
124-705	The punch setting was cancelled.
	Check the punch position, and try again.

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