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| Fault Codes |
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| Code | Description and Remedy |
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| The printer language was not selected automatically. The probable causes are | |
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| as follows: |
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| • PostScript data was sent to the machine, but the PostScript Kit was not |
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| installed on the machine. |
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| • PDF data was sent directly to the machine using the lpr command, but the |
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| HDD was defective. Contact the Xerox Welcome Center. |
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| • PCL data was sent to the machine, but the optional emulation kit was not |
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| installed on the machine. |
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| The Print to Mailbox job was cancelled, because there was no data for the job. | |
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| Check if the document is blank. |
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| The TIFF file contains unsupported tags. Check the print data. | |
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| The TIFF file could not be printed, because the resolution of the TIFF file was | |
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| too high. Lower the resolution of the TIFF file, and try again. |
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| The print job was interrupted. Try printing the data again. | |
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| The form specified in the emulation setting is not registered in the host | |
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| computer. Resend the form data. |
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| The IP address after the @ character could not be obtained. Enter the | |
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| address correctly. |
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| Or, the DNS Internet address after the @ character could not be resolved. Set |
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| the DNS server address correctly. |
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| Printing a simple transmission report failed. Set the | |
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| the sender’s end to [SMTP]. |
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| An attempt was made to print a job template while it was being updated. Wait a | |
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| while, and then try printing the template again. |
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| A lock directory was not created. | |
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| • Check that there is space on the target disk. |
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| • Check the access permissions. |
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| • Delete any existing lock directory. |
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| The lock directory was not deleted. Delete the lock directory. | |
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| The Booklet Creation feature does not support the paper size specified. Select a | |
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| paper size supported by the Booklet Creation feature. |
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| The specified paper size is not appropriate. Make sure that the combination of | |
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| the document and paper sizes is feasible for the Booklet Creation feature. |
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| The Booklet Creation feature does not support the paper tray specified. Select a | |
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| paper tray supported by the Booklet Creation feature. |
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| Unable to move onto the downloading mode. | |
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| The product ID in the downloaded data is invalid. Try downloading again. | |
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| The downloaded files are not supported. Download files available for the model | |
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| of your machine. |
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| An error occurred to the data being downloaded. Check if the connection | |
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| between the external device and the machine is secured, and try executing the |
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| operation again. |
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| An XPJL error occurred while downloading. Try executing the job again. Contact | |
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| the Xerox Welcome Center if the problem persists. |
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