Xerox 5222 manual 410

15 Problem Solving

Code	Description and Remedy
027-744	There is a problem in the domain name of the job template server. Check the
	connection to the server. Also check if the domain name is registered on the
	DNS server.
027-745	The address of the DNS server is not registered on the machine. Register the
	address of the DNS server on the machine, or directly specify the job template
	server with its IP address.
027-746	The protocol setting of the job template server is not correct. Set up the correct
	port.
027-750	Fax forwarding or printing, or Internet Fax forwarding was attempted for a
	scanned document. Fax forwarding and printing, and Internet Fax forwarding
	cannot be performed for scanned documents.
027-751	An error occurred while a job flow sheet is being processed. Check the job flow
	sheet.
027-752	The job flow sheet has a parameter that requires user input.
	Take one of the following actions:
	• Link the mailbox with a job flow sheet that does not require user input.
	• Set the default value for the parameter on the job flow sheet.
027-753	The required port is not activated. Activate the port.
027-754	XPS or PDF Signature settings written in the job flow sheet are invalid. Check
	the XPS or PDF Signature settings both on the machine settings and on the job
	flow sheet. If the settings are not the same, change either of them.
027-772	An error occurred during communication with the server. Use only ASCII
	characters for the host name in [Machine’s E-mail Address/Host Name]. For
	details, refer to Machine’s E-mail Address/Host Name on page 93. If the
	problem persists, check if the server supports the HELO command.
027-773	A timeout error occurred. Wait for a while, and try again.
027-774	The e-mail address contains unsupported characters. Use only ASCII
	characters for the address.
027-775	Too many addresses were specified. Reduce the number of addresses.
027-776	An error occurred during communication with the server. Use only ASCII
	characters for the host name in [Machine’s E-mail Address/Host Name]. For
	details, refer to Machine’s E-mail Address/Host Name on page 93. If the
	problem persists, check if the server supports the EHLO command.
027-777	The server does not support SMTP-AUTH. In [SMTP Server Settings], set [E-
	mail Send Authentication] to [Off].
	For details, refer to SMTP Server Settings on page 96.
027-778	The server does not support SMTP-AUTH. Check the authentication types
	supported on the server. The machine supports the following authentication
	types: PLAIN (plain text), LOGIN (BASE64), and CRAM-MD5 (challenge-
	response).
027-779	The SMTP authentication failed. Check the login name and password required
	for authentication.
027-796	The e-mail without an attachment was discarded. The machine is configured to
	print only e-mail attachments. To also have the machine print the body text and
	header of e-mail, change the settings on [Properties] in CentreWare Internet
	Services.

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