Network-related Problems

 

 

 

 

 

Cause

Confirmation Method

Action

 

 

 

 

 

 

 

 

 

The number of print queues

Use NWADMIN or

Re-send the print job to the

 

assigned exceeds the

PCONSOLE to check

print queue assigned to the

 

maximum number that the

whether the required print

machine.*

 

machine can support.

queue is assigned to the

 

 

 

machine.*

 

 

 

 

 

 

No slave file server is

Use PCONSOLE to check

Use PCONSOLE to register a

 

specified (bindery service

whether a slave file server is

slave file server.*

 

mode).

registered.*

 

 

 

 

 

 

Incorrect printer type.

Use PCONSOLE to check

Use PCONSOLE to specify

 

 

the printer type.*

[Remote Parallel, LPT1].

 

 

 

Then reboot the machine.*

 

 

 

 

 

The setting for the slave file

Use PCONSOLE to check

Use PCONSOLE to specify

 

server is incorrect (bindery

the setting.*

the correct setting.*

 

mode).

 

 

 

 

 

 

 

The actual number of the

Use NWADMIN to check

Use NWADMIN or

 

page of the print job is

whether the starting paper

PCONSOLE to match the

 

different from the page

number is the same as that of

[Starting paper] number with

 

number set in the machine.

the print job.*

the paper number of the print

 

 

 

job.*

 

 

 

 

 

The IPX checksum is set to

Use the Set command on the

Enter the following command

 

an invalid level.

file server console to check

on the file server console to

 

 

whether the IPX checksum is

set the IPX checksum to level

 

 

set to level 2.

0 or level 1.

 

 

 

Set Enable IPX Checksum =

 

 

 

x (x: 0 or 1)

 

 

 

 

 

The NCP packet signature is

Use the Set command on the

Enter the following command

 

set to an invalid level.

file server console to check

on the file server console to

 

 

whether the NCP packet

set the NCP packet signature

 

 

signature is set to level 3.

to level 0, 1, or 2 and then

 

 

 

restart the file server.

 

 

 

set NCP Packet Signature

 

 

 

Option = x (x: 0, 1, or 2)

 

 

 

 

 

The default machine name is

Print the System Settings

Specify the correct Ethernet

 

invalid.

List, and then check that the

address, or assign a name

 

 

6 least significant digits of the

other than the default.

 

 

Ethernet address are correct.

 

 

 

 

 

 

No directory tree name is

Print the System Settings

Specify a tree name.

 

specified.

List, and then check that a

 

 

 

tree name is specified.

 

 

 

 

 

 

No context is specified.

Print the System Settings

Specify a context.

 

 

List, and then check that a

 

 

 

context is specified.

 

 

 

 

 

 

Another printer object has

Use NWADMIN to check that

Use PCL Print Driver CD-

 

been connected.

the object is correctly

ROM or CentreWare Internet

 

 

assigned to the required print

Services to specify the

 

 

server.*

correct file server name, tree

 

 

 

name, context name, and

 

 

 

active mode.

 

 

 

 

 

The file server goes down.

Select [Network

Activate the file server.

 

 

Neighborhood] of Windows to

 

 

 

search for the file server.

 

 

 

 

 

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Xerox 5222 manual Cause Confirmation Method Action