Xerox 5222 manual 394

15 Problem Solving

Code	Description and Remedy
016-786	The scanned data could not be written due to insufficient space on the hard disk.
	Delete unnecessary data, or initialize the hard disk if the saved data are not
	needed.
016-787	The server IP address set to the job template is incorrect. Specify the correct job
	template.
016-788	Failed to retrieve the file from the web browser. Take one of the following
	actions, and then try retrieving again.
	• Refresh the browser page.
	• Restart the browser.
	• Switch the machine off and then back on.
016-789	The mail processing was interrupted due to insufficient hard disk space. Lower
	the image resolution or reduction/enlargement ratio, or divide the document into
	smaller segments to send.
016-791	Access to the destination for the Scan to PC service or to the Network Scanning
	server application failed. Check if you are authorized to access the specified
	destination or server.
016-792	A job history report was to be printed, but the specified job history could not be
	retrieved. The specified job history is not available.
016-793	The hard disk has run out of space. Delete unnecessary data, or initialize the
	hard disk if the saved data is not needed.
016-794	The media was incorrectly inserted. Insert the media correctly.
016-795	A read error occurred on the media. Check the contents stored on the media
016-796	using a computer.
016-797
016-798	The print job could not be processed. The hard disk drive or memory may not be
	installed properly on the machine, or may be damaged. Contact the Xerox
	Welcome Center.
016-799	The print data contains invalid parameters. Check the print data and print
	options, and try printing again.
016-981	A HDD access error occurred. The HDD is full. Divide pages to reduce the size
	of a job, or lower the resolution. Or, delete unnecessary Secure-Print, Delayed-
	Print, pending-fax, or mailbox documents to increase the HDD free space.
016-982	The hard disk has run out of space. Delete unnecessary data from the hard disk
	or documents in mailboxes.
016-985	The e-mail size exceeded the maximum size. Try one of the following
	procedures, and resend the e-mail.
	• Reduce the number of document pages.
	• Lower the scan resolution using [Resolution].
	• Reduce the document size using [Reduce/Enlarge].
	• Increase the maximum value using [Maximum E-mail Size] on the [Tools]
	screen.
018-400	An IPSec setting error occurred. The preshared key or device certificate, which
	is required for the selected authentication method, is not specified. Specify the
	preshared key or device certificate according to the authentication method.
018-500	The job cannot be printed with the specified print parameter combination (i.e.,
	file size, paper size, paper tray, 2-sided print request, output tray, etc.). Set the
	appropriate combination of print parameters and try again.

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