Sony ER-A420, ER-A410 instruction manual Before calling for service, Error message table, 184

8Before calling for service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service.

	Fault	Checking
(1)	The display won’t be illuminated even when	• Is power supplied to the electrical outlet?
	the mode switch is turned to any other	• Is the power cord plug out or loosely connected to the
	position than “OFF”.	electrical outlet?
(2)	The display is illuminated, but the whole machine	• Is a cashier code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?
(3)	No receipt is issued.	• Is the receipt paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print head release lever at the printing position?
(4)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?
(5)	Printing is unusual.	• Is the print head release lever at the printing position?
		• Is the paper roll properly installed?

Error message table

Text	Description	In default of
no.		programming
1	Registration error	ENTRY ERROR
2	Misoperation error	MISOPERATION
3	Desired code is not	NO RECORD
	programmed yet.
4	(Reserved)
5	Secret code error	SECRET CODE
6	Code is not free	NOT FREE
7	Memory is full.	MEMORY FULL
8	Insert slip paper.	INSERT SLIP
9	The entered cashier’s code	NO AUTHORITY
	is not authorized.
10	Stock is empty.	OUT OF STOCK
11	Compulsory pushing	SBTL COMPUL.
	the subtotal key
12	Compulsory tendering	TEND COMPUL.
13	Compulsory PBLU entry	PB COMPUL.
14-19	(Reserved)
20	Remote printer off line	OFF LINE
21	(Reserved)
22	Overlapped cashier error	CASHIER ERR.
23-26	(Reserved)
27	Power off	POWER OFF
28-30	(Reserved)
31	Compulsory non-add code	# COMPULSORY
32	The cashier is not assigned.	NOT ASSIGNED
33	(Reserved)
34	Overflow limitation	OVER LIMIT.
35	The open price entry is	INH. OPEN PR
	inhibited.
36	The unit price entry is	INH. UNIT PR
	inhibited.
	The direct non-tendering
37	finalization after previous	NOT NON-TEND
	tender entry is inhibited.
38	Read error of scale data	SCALE ERROR

Text	Description	In default of
no.		programming
39-50	(Reserved)
51	Weight on scale	WEIGHT
52-53	(Reserved)
54	Entry of tare weight	ENTR TARE WT
55-60	(Reserved)
61	Desired code is not programmed	NO RECORD
	yet. (learning function)
62	Enter price and dept. no.	PRICE → DEPT
63	Enter price and dept. no.	PRICE & DEPT
64	Enter dept. no.	ENTER DEPT#
65-66	(Reserved)
67	REG buffer is full.	BUFFER FULL
68-69	(Reserved)
70	Price entry at UPC refund	ENTER PRICE
71-73	(Reserved)
74	Non-accessed UPC delete job	D E L E T E
75	(Reserved)
76	Closing the drawer is	CLOSE DRAWER
	compulsory.
77-78	(Reserved)
79	Reading of undefined vender	OP ENTER
	coupon UPC
80	(Reserved)
81	Message for prompting entry	ENTR SECRET#
	of secret code
82-83	(Reserved)
84	Data backup send success	SEND OK
85	Data backup receive success	RECEIVE OK
86	Data backup communication	COM. ERROR
	error
87	Backup data format error	DATA ERROR
88	Data backup time out error	TIME OUT
89-93	(Reserved)
94	Age limitation error	AGE ERROR

184