Xerox 5222 manual Symptom, Recommendation, Light copies when scanning glossy, shiny, or

15 Problem Solving

Symptom	Recommendation
Light copies when scanning glossy, shiny, or	• Use the document glass instead of the
coated documents through the document	document feeder.
feeder
Bluish or reddish copies	It is not recommended to place the machine
	near a window as the images of printed
	sheets may become bluish or reddish. If the
	machine is placed near a window, follow
	these precautions:
	• Do not power on the machine with the
	platen cover opened.
	• Wake up the machine from Energy Saver
	mode with the platen cover closed.
	• Power the machine off/on with the platen
	cover closed if images are bluish or
	reddish. Repeat as necessary.
Ghosting	• Check the quality of the documents.
	• If transparencies are used, select
	[Transparency] in [Paper Type]. The
	machine automatically adjusts the quality
	for transparencies.
	• Feed the document SEF.
	• Replace the drum cartridge.
Washout	• Check the quality of the documents.
	• If the image is lighter near the borders,
	select a darker image quality setting on the
	touch screen.
	• Replace the drum cartridge.
Solid density variations	• Check the quality of the documents.
	• Select [Lighten/Darken] on the touch
	screen.
	• Replace the drum cartridge.
Image loss	• When copying a document from a larger
	paper size to a smaller size, reduce the
	image to fit onto the smaller paper size.
	• If you are using A4 (210 × 297 mm/8.5 ×
	11.0 inches) paper, set a slightly smaller
	document size (for example, copy 90%
	instead of 100%), or select [Copy All] on
	the [Reduce/Enlarge] screen.
	• Select [Auto Center] in [Image Shift].
White stripes appear 210 mm from the top of	• When choosing Bond Paper, Plain Paper,
the output.	Recycled Paper, or Custom Paper as
	paper type, change the paper type in the
	Image Quality to Extra Heavyweight D.
	• When choosing Heavyweight 1S as paper
	type, change the paper type in the Image
	Quality to Extra Heavyweight A, B, C, or S.
	For more information about the paper type in
	the Image Quality, refer to Paper Tray
	Settings in the Setups chapter on page 70.
Poor transfer of toner onto side 2 when	• Load the side 2 paper in Tray 5 (Bypass
manually making a double-sided copy.	Tray).

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