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| Fault Codes |
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| Code | Description and Remedy |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the file could not be saved in the FTP server; [File Name Conflict] may |
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| be set to [Do Not Save]. |
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| Set [File Name Conflict] to any item other than [Do Not Save]. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the filing policy was invalid. |
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| When [File Name Conflict] is set to [Rename New File], make sure the file |
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| format is not |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because access to the NEXTNAME.DAT file was not successful after |
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| connection to the FTP server. |
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| When [File Name Conflict] is set to [Rename New File], check if the |
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| NEXTNAME.DAT file is correct. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because an internal error occurred after connection to the FTP server. |
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| Try again. If the problem persists, contact the Xerox Welcome Center. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
| because a network error occurred. | |
| Try again. If the problem persists, contact the Xerox Welcome Center. | |
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| The file transfer via FTP using the Scan to PC service was cancelled after | |
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| connection to the FTP server, because the same file or folder name existed on |
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| the FTP server. |
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| Make sure that the multiple machines are not accessing the same folder on the |
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| server, and then try again. If the problem persists, contact the Xerox Welcome |
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| Center. |
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| The job was suspended because the number of the digits for the Security Print | |
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| or Charge Print passcode set on the print driver was less than the value |
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| specified in [Min. Passcode Length for Stored Job] on the machine. |
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| On the print driver, set the passcode string equal to or longer than the value |
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| specified in [Min. Passcode Length for Stored Job]. |
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| An error occurred due to insufficient memory for the PCL decomposer. Lower | |
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| the resolution if possible. |
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| A page compression error occurred. The machine could not compress any page | |
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| due to insufficient free space in the buffer. Change the [Print Mode] setting to |
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| [High Speed], or add memory to increase the page buffer size. |
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| An | |
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| When sending a fax or Internet Fax: |
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| • Contact the Xerox Welcome Center. |
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| When receiving |
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| • Register the mailbox with the specified number. |
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| • Send an |
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| • Contact the Xerox Welcome Center if the problem persists. |
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| The hard disk runs out of space, because the mailboxes are full. Delete | |
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| unnecessary documents from the mailboxes. |
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| The Secure Print, Print to Mailbox, or Charge Print data was not stored in the | |
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| mailbox, or the data scanned on the machine was not stored in the mailbox. The |
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| probable causes are as follows: |
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| • The optional kit is not installed on the machine. |
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| • The print driver is not for the machine. |
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| Contact the Xerox Welcome Center if the problem persists. |
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