15 Problem Solving

Code

Description and Remedy

 

 

 

 

013-210

The Finisher malfunctioned. Switch off the machine, and then switch it on again.

013-211

Contact the Xerox Welcome Center if the problem persists.

013-212

 

013-213

 

013-220

 

 

 

016-210

An error occurred on the software. Switch off the machine, and then switch it on

016-211

again. Contact the Xerox Welcome Center if the problem persists.

016-212

 

016-213

 

016-214

 

016-215

 

016-216

 

016-217

 

016-218

 

016-219

 

016-220

 

016-221

 

016-222

 

016-223

 

016-224

 

016-225

 

016-226

 

016-227

 

016-228

 

016-229

 

016-230

 

016-231

 

016-232

 

016-240

 

 

 

016-324

The data in the hard disk is being overwritten. Wait until the processing is

 

completed. To cancel the processing, switch off the machine, and then switch it

 

on again.

 

 

016-400

An 802.1x authentication error occurred. The user name or password set in the

 

machine is not correct, or switch settings on the authentication server have a

 

problem.

 

 

016-401

The 802.1x authentication method selected on the machine is not supported by

 

the authentication server. Change the 802.1x authentication method on the

 

control panel.

 

 

016-402

A connection timeout error occurred between the machine and the 802.1x

 

authentication server. Check the connection between the machine and the

 

authentication server.

 

 

016-403

An 802.1x authentication certificate error occurred. The root certificate for the

 

server certificate of the authentication server is not stored in the machine, or is

 

invalid. Import a valid root certificate into the machine. Or, set [Server Certificate

 

Verification] to [Disabled].

 

 

016-404

An 802.1x authentication error occurred. Try again. Contact the Xerox Welcome

 

Center if the problem persists.

 

 

016-450

The SMB host name already exists. Change the host name.

 

 

016-453

A dynamic DNS error occurred. The IPv6 address and host name were not

 

updated. Check if the address of the DNS server has been correctly set on the

 

machine. Also check if the DNS server supports dynamic update for IPv6

 

addresses.

 

 

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Xerox 5222 manual 384