Xerox 5222 manual Description and Remedy, Fault Codes

Models: 5222

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Fault Codes

 

 

 

 

Code

Description and Remedy

 

 

 

 

 

 

 

018-501

The machine did not have a server certificate/secret key when it was powered

 

 

on, and thus could not enable the SSL server required for Xerox Secure Access

 

 

authentication. Generate a server certificate or disable the Xerox Secure

 

 

Access feature.

 

 

 

 

018-502

Your computer is not permitted to log in to the SMB server. Check the properties

 

018-503

settings of your user account to see if your computer has access permission to

 

 

the SMB server.

 

 

 

 

018-504

Connection to the Xerox Secure Access server has timed out. Try the

 

 

authentication process again.

 

 

 

 

018-505

One of the following problems has occurred.

 

018-506

If the error occurred during SMB authentication:

 

 

• The user ID or passcode you entered was not correct, and thus the

 

 

authentication failed.

 

 

• The time setting of the SMB server and that of the machine do not match

 

 

(Windows Server 2003 only).

 

 

If the error occurred during SMB file transfer using Scan to PC:

 

 

• The user ID or passcode you entered was not correct, and thus the login to

 

 

the SMB server failed.

 

 

• The time setting of the SMB server and that of the machine do not match

 

 

(Windows Server 2003 only).

 

 

• The user is not permitted to use Windows Sharing (Mac OS X 10.4 only).

 

 

Take one of the following actions.

 

 

• Check with the System Administrator for the correct user ID and passcode.

 

 

• Make sure to match the time setting of the SMB server and that of the

 

 

machine (Windows Server 2003 only).

 

 

• Check if you are permitted to use Windows Sharing (Mac OS X 10.4 only).

 

 

 

 

018-507

The authentication with the Xerox Secure Access server was not successful due

 

 

to a communication error, machine internal error, or code error. Try the

 

 

authentication process again.

 

 

 

 

018-508

The Xerox Secure Access server did not recognize the user ID or password you

 

 

entered. Enter the correct user ID and password and try again.

 

 

 

 

018-509

A parameter in the template is invalid. Check the parameters specified in the

 

 

template.

 

 

 

 

018-524

A network error occurred. The probable cause are as follows:

 

 

1) The DNS server is not registered on the machine, but the server is specified

 

 

in the job template with the domain name.

 

 

2) The protocol (SMB, FTP, etc.) specified in the job template is not enabled on

 

 

the machine.

 

 

 

 

018-525

The partition for job templates is full in the HDD, or the HDD is defective. Wait

 

 

for a while, and try again. Contact the Xerox Welcome Center if the problem

 

 

persists.

 

 

 

 

018-526

A scanning error occurred. The machine is now polling job templates. Wait for a

 

 

while, and try again.

 

 

 

 

018-527

An internal error occurred. Wait for a while, and try again. Contact the Xerox

 

 

Welcome Center if the problem persists.

 

 

 

 

018-528

A scanning error occurred. Check if the Custom Services settings are correct.

 

 

 

 

018-529

During the Custom Services scanning process, another Custom Services scan

 

 

job was requested. Wait for a while, and try again.

 

 

 

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Xerox 5222 manual Description and Remedy, Fault Codes