PROBLEM - SITUATION

 

 

 

ACTIONS

 

 

 

 

 

 

 

Network reception less good during a

Avoid holding the phone with your fingers at the top of the rear cover; this

call

creates an obstacle for the antenna located at this spot.

 

 

 

 

 

Impossible to send message

Check that the SIM card used offers this service. Try to make a call to check that

 

phone and network are operational.

 

 

 

 

 

 

 

 

Check that the message centre number is correctly configured. To do so, please

 

select go to the Messages menu, select Options, select SMS, select Message

 

centre number and check the number entered. Please contact your network

 

provider to get that number.

 

 

 

 

 

 

 

No answer phonebox

Check that the SIM card does offer this service.

 

 

 

 

 

 

 

 

Programme the call to be forwarded to answer phoneusing the information

 

provided by the operator.

 

 

 

 

 

 

 

Answer phone icon flashing

Call the answer phone to make it disappear.

 

 

 

 

 

 

 

Backlight does not work

Go into the Settings menu, select the Energy saving menu and activate

 

backlight

 

 

 

 

 

 

 

In WAP context:

Switch off and then switch phone back on.

 

 

 

 

 

 

 

SERVER NOT ANSWERING message

 

 

 

 

 

 

 

 

 

 

 

Logon to home page impossible

In the WAP menu, Clear the cache.

 

 

 

 

 

 

 

Operator name does not appear on

Go into the Settings menu, select Networks, then Selection. Wait until the

screen

operator appears, select it and accept.

 

 

 

 

 

 

 

How do I (un)lock the keypad?

Hit

 

 

key, then the right programmable key

(OK).

 

 

 

 

 

 

 

 

 

 

 

How do I switch to silent mode?

Hold

 

key down unless ring tone sounds, when a short touch is enough.

 

How do I activate zoom?

Can be activated only in SMS and WAP screens; hold down

 

 

 

 

 

key.

Troubleshooting

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Sagem MyX2-2 Network reception less good during a, Call, Impossible to send message, No answer phonebox, WAP context, Key