Saitek Eclipse II user manual Technical Support, Information for Customers in the United States

Models: Eclipse II

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TECHNICAL SUPPORT

Eclipse_II_manual.qxd 8/17/2006 8:51 AM Page 4

You can find your most comfortable typing position by adjusting the wrist rest, and the angle of the keyboard using the tilt system on the underside.

TECHNICAL SUPPORT

Can’t get your keyboard to work – don’t worry, we’re here to help you!

Nearly all the products that are returned to us as faulty are not faulty at all - they have just not been installed properly.

If you experience any difficulty with this product, please first visit our website www.saitek.com. The technical support area will provide you with all the information you need to get the most out of your product and should solve any problems you might have.

If you do not have access to the internet, or if the website cannot answer your question, please contact your local Saitek Technical Support Team. We aim to offer quick, comprehensive and thorough technical support to all our users so, before you call, please make sure you have all the relevant information at hand.

To find your local Saitek Technical Support Center, please see the separate Technical Support Center sheet that came packaged with this product.

Information for Customers in the United States

FCC Compliance and Advisory Statement

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1This device may not cause harmful interference, and;

2This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna;

Increase the separation between the equipment and receiver;

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

Consult the dealer or an experienced radio/TV technician for help.

Saitek Industries, 2295 Jefferson Street, Torrance, CA 90501, USA

Conditions of Warranty

1Warranty period is 2 years from date of purchase with proof of purchase submitted.

2Operating instructions must be followed.

3Specifically excludes any damages associated with leakage of batteries.

Note: Batteries can leak when left unused in a product for a period of time, so it is advisable to inspect batteries regularly.

4Product must not have been damaged as a result of defacement, misuse, abuse, neglect, accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair, alteration or maintenance by any person or party other than our own service facility or an authorized service center, use or installation of non-Saitek replacement parts in the product or the modification of this product in any way, or the incorporation of this product into any other products, or damage to the product caused by accident, fire, floods, lightning, or acts of God, or any use violative of instructions furnished by Saitek plc.

5Obligations of Saitek shall be limited to repair or replacement with the same or similar unit, at our option. To obtain repairs under this warranty, present the product and proof of purchase (eg, bill or invoice) to the authorized Saitek Technical Support Center (listed on the separate sheet packaged with this product) transportation charges prepaid. Any requirements that conflict with any state or Federal laws, rules and/or obligations shall not be enforceable in that particular territory and Saitek will adhere to those laws, rules, and/or obligations.

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Saitek Eclipse II Technical Support, Information for Customers in the United States, FCC Compliance and Advisory Statement