Appendix

¦Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

Possible Solution

Poor picture.

Try another channel. / Adjust the antenna. / Check all wire connections.

 

 

Poor sound quality.

Try another channel. / Adjust the antenna.

 

 

No picture or sound.

Try another channel. / Press the SOURCE button.

 

Make sure the TV is plugged in. / Check the antenna connections.

Picture rolls vertically.

Check all wire connections.

There is a problem with the picture

Run the Picture test in the Self diagnostic menu.

 

 

There is a problem with the sound

Run the Sound test in the Self diagnostic menu.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

Remote control malfunctions.

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

‘Check signal cable’ message.

Ensure that the signal cable is firmly connected to the PC source.

 

 

‘Not Supported Mode’ message.

Check the maximum resolution and connected device’s Video frequency.

 

Compare these values with the data in the Display Modes.

The image is too light or too dark.

Adjust the Brightness and Contrast. / Adjust the Fine tuning.

Black bars on the screen.

Make sure the broadcast you’re receiving is High Definition (HD).

 

HD channels sometimes broadcast Standard Definition (SD) programming, which can

 

cause black bars.

 

Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.

 

 

Picture has a Red/Green or Pink

Make sure the Component cables are connected to the correct jacks.

tint.

 

Closed Captioning not working.

If you are using a Cable/Satellite box, you must set Closed Captioning on the box, not

 

your TV.

Snowy picture.

Your cable box may need a firmware upgrade. Please contact your Cable company.

 

 

Ghosting on picture.

This is sometimes caused by compatibility issues with your cable box.

 

Try connecting Component cables instead.

Horizontal bars appear to flicker,

Adjust the Coarse tuning and then adjust the Fine tuning.

jitter or shimmer on the image.

 

Vertical bars appear to flicker, jitter

Adjust the Coarse tuning and then adjust the Fine tuning.

or shimmer on the image.

 

Screen is black and power indicator

On your computer check: Power, Signal Cable.

light blinks steadily.

The TV is using its power management system.

 

Move the computer's mouse or press any key on the keyboard.

The picture appears distorted in the

If Screen Fit is selected with some external devices, the picture may appear distorted in

corner of the screen.

the corner of the screen. This symptom is caused by the external devices, not TV.

The ‘Resets all settings to the

This appears when you press and hold the EXIT button for a while. The product settings

default values.’ message appears.

are reset to the factory defaults.

NThis TFT LCD panel uses a panel consisting of sub pixels (3 133 440) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung 350 user manual Appendix, Troubleshooting, Problem Possible Solution

350 specifications

The Samsung S27B350H, S23B550V, S27B550V, and S350 monitors are designed to meet the diverse needs of both home and professional users, offering seamless integration of advanced technologies and impressive visual performance.

Starting with the S27B350H, this model features a 27-inch VA panel with Full HD resolution (1920x1080), delivering rich visuals and vibrant colors. One of its standout characteristics is the ultra-narrow bezel design which maximizes screen space, making it a great choice for users who appreciate a minimalist aesthetic and an immersive viewing experience. The S27B350H boasts a 3000:1 contrast ratio, ensuring deep blacks and striking color differentiation. Enhanced viewing angles make it suitable for collaborative workspaces where multiple viewers can enjoy consistent image quality from different angles.

The S23B550V, on the other hand, is a 23-inch monitor that combines style with functionality. It incorporates Samsung's Magic Technology which includes features like Magic Bright, Magic Upscale, and Magic Return, helping users optimize visual quality for different content. This model also features an ergonomic design with adjustable height, tilt, and swivel, providing comfort during extended usage. Additionally, the S23B550V supports connectivity options such as HDMI and DisplayPort, catering to various devices.

Next is the S27B550V, which is a direct upgrade over its predecessor. This 27-inch monitor shares the same Full HD resolution but enhances user experience with an upgraded PLS panel technology. This offering improves color accuracy and provides wider viewing angles, making it ideal for creative professionals who require precise color representation. Moreover, the S27B550V incorporates Eco-saving technology, reducing energy consumption while maintaining high performance.

Lastly, the S350 series features models tailored for a more budget-conscious audience without sacrificing essential features. These monitors emphasize functionality and versatility, providing decent display performance with improved power efficiency. They are generally equipped with HDMI and VGA ports for universal compatibility, making them ideal for various multimedia tasks whether for work or entertainment.

In conclusion, the Samsung S27B350H, S23B550V, S27B550V, and S350 monitors collectively offer a range of features and technologies that cater to different user requirements. With their stylish designs, advanced display technologies, and user-friendly functionalities, these monitors stand out as reliable choices for enhancing visual experiences in any environment.