The screen is displayed but there is no sound for MPEG4 and WMV9 movies.
The movie freezes at some points.
Try to change the Volume menu using the buttons on the right side of the product.
Freezing may happen depending on the status of the movie file.
Breakings could happen during playback depending on the type and size of movie file.(High bps contents)
Movie file formats : MPEG 4, WMV9 Resolution : Less than 1024 x 768
Whenever I turn my Digital Photo Frame off and on, I find the time goes wrong.
This product has no
A menu is not displayed immediately when I press the menu button.
My Digital Photo Frame does not retrieve photos from the Internet.
Cannot display web photos during online services.
Cannot change the image ratings in the Windows Media Center in real time.
Cannot change the ratings for the photos on my PC from my Digital Photo Frame.
I changed the frame name but it hasn't been applied.
I cannot connect my Digital Photo Frame to the Windows Media Player on my PC.
Displaying the menu and other operations may take some time while the product is loading an image to display on the screen.
Check whether the AP connected to your Digital Photo Frame is accessible to the Internet.
The maximum file size from the Internet is 4.2 MB. (The maximum local file size is 8.5 MB.)
Receiving photos over the internet The Web and Feed file format is JPEG only (over 400X240 pixels)
It is possible to do so by closing and opening Windows Media Player again.
Frame Manager must be running first.
After making changes, close and open Windows Media Player again
Select and remove the shared Digital Photo Frame from the Library/Media Sharing list in the Windows Media Player and turn both your Digital Photo Frame and PC off and on. Make sure to turn on your Digital Photo Frame after your PC has booted up.
Check whether both your Digital Photo Frame and PC are connected to the same access point (AP).
In Vista, select Control Panel > Network and Sharing Center > Customize. Check whether the Location type is set to Private.
(For more information, refer to Applications > Sharing Settings for Accepting Connections from Your Photo Frame.)
Select Digital Photo Frame from the Windows Media Player > Library > Media Sharing list. Check whether it is set to Allow.
The Frame Manager icon isn't displayed.
Check whether a Digital Photo Frame is connected. If no Digital Photo Frame is connected, the icon is not displayed.
Troubleshooting Terminology Service Centers | Declaration of | ||
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Terminology
Terms
MPEG4
(Motion Picture Expert Group4)
WMV9
(Window Media Video9)
Description
MPEG4 is a movie compression technology for video communications which enables implementing
A video codec in the MPEG4 format developed by Microsoft