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Before contacting a service center
If you are having trouble with your camera, try these troubleshooting procedures before contacting a
service center. If you have attempted the troubleshooting solution and are still having problems with
your device, contact your local dealer or authorized Samsung service center.
Situation Suggested remedies
Cannot turn on the
camera
Make sure that the battery is inserted.•
Make sure that the battery is inserted correctly.•
Charge the battery.•
The power turns off
suddenly
Charge the battery.•
Your camera may be in Power save mode. (p. 83) •
The power automatically turns off to preven the camera from malfunctoning in the case •
that the unit overheats.
The camera is losing
battery power quickly
The battery may lose power more quickly in low temperatures (below 0° C). Keep the •
battery warm by putting it into your pocket.
Using the fl ash or recording videos depletes the battery quickly. Recharge if needed.•
The ability of a Lithium battery to hold a charge dimishes over time. If your battery looses •
its charge rapidly on a regular basis, purchase a new battery.
Cannot take photos
There is no space on the memory card. Delete unnecessary fi les or insert a new card.•
Format the memory card. (p. 82)•
The memory card is defective. Get a new memory card.•
The memory card is locked. Unlock the card. (CD-ROM User manual, page 112)•
Make sure that the camera is switched on.•
Charge the battery.•
Make sure that the batte ry is inserted correctly.��
When you use the • AF Priority function, you cannot take a picture without adjusting the
focus on the subject correctly. Disable the AF Priority function, or set the focus accurately.