88
Before contacting a service center
Situation Suggested remedies
The camera freezes Remove the battery, and then insert it again.
The fl ash does not
work
The fl ash option may be set to • Off. (p. 49)
You cannot use the fl ash in the • or some modes.
The fl ash fi res
unexpectedly
The fl ash may fi re due to static electricity.
This is not a malfunction of the camera.
The date and time are
incorrect Set the date and time in the Setting2 (
2
) menu.
The display or buttons
do not work Remove the battery, and then insert it again.
The memory card has
an error The memory card has not been reset. Format the card. (p. 82)
Cannot play back fi les
If you change the name of a fi le, your camera may not be able to play the fi le (the name of
the fi le should meet the DCF standard).
If you encounter this situation, play back fi les on your computer.
The photo is blurry
If the subject is out of focus, the photo may be blurry. Make a change to the shooting •
condition.
If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid •
camera shake.
Make sure that the lens is clean. If not, clean the lens. (CD-ROM User manual, page •
111)
The colors in the
photo do not match
the actual scene
An incorrect white balance can create unrealistic color. Select the proper white balance
option to suit the light source. (p. 60)