Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 16 and 17 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press

 Check that you are pointing the remote control at the remote control

the

 

on the remote

sensor in the right of the indoor unit.

 

 Replace the remote control batteries if necessary.

control

 

 

 

 

 

 

The air conditioner does not cool

 Check that the correct operating mode has been selected

 

 

 

(Auto, Cool).

The room temperature may be too low.

Dust may be blocking the air filter guard; refer to pages 23 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change

 Check that the operating mode is set to the Auto, Cool or Fan

when you press the

 

button

mode ; in the Dry mode, the fan speed changes automatically.

 

 

 

 

 

 

 

The air ow direction does not

 Check that the air conditioner has been switched on; if necessary,

change when you press the

press the

 

button on the remote control.

 

 

 

 

 

 

button

The timer is not correctly triggered  Check that the timer has been programmed correctly; see pages 16 and 17.

Odour is permeated in the room  Air the room. during air conditioning

"

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Samsung AQ07XAXSER, AQ07XAXSEU, AQ09XANSER, AQ07XANSEU, AQ07XANSER, AQ09XAXSER manual Solving Common Problems