Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

The air conditioner

• Check power status and then operate the air conditioner again.

does not work at all.

• Plug in or switch on the circuit breaker and then operate the air

 

conditioner again.

 

 

 

• Ensure Isolator is switch on.

 

 

 

• Check if you have set the Off Timer. Operate the air conditioner

 

again by pressing the Power button.

 

 

The temperature

• Check if you have selected Fan/Fast mode. In these modes, desired

adjustment is not

temperature is set to auto and you cannot adjust the temperature.

working.

 

 

 

 

 

Cool/Warm air does

• Check if the set temperature is higher(during Cool mode)/

not come out of the

lower(during Heat mode (ARJQ)) than the current

air conditioner.

temperature. Press the Temp + or - button on the remote controller

 

to change the set temperature.

 

 

 

• Check if the Air filter is blocked by dirt. If there is a lot of dust on the

 

Air filter, cooling(heating (ARJQ)) performance may decrease.

 

Clean them frequently.

 

 

 

• Check if the outdoor unit is covered or installed near the obstacle.

 

Take the cover off and take the obstacle away.

 

 

• Check if the air conditioner is operating in Defrost mode. When

 

the ice formed in winter or the outdoor temperature is too low,

 

the air conditioner operates in Defrost mode automatically. In

 

Defrost mode, indoor fan stops and warm air does not come out

 

(ARJQ).

 

 

 

• If the doors or windows are open, it may cause bad cooling (heating

 

(ARJQ)) performance.

 

 

 

Close the doors and windows.

 

 

 

• Check if the air conditioner has just been turned on after stopping

 

cooling or heating (ARJQ) operation. In this case, just a fan will

 

run to protect the outdoor unit compressor.

 

 

• Check if the pipe length is too long. When the pipe length exceeds

 

maximum allowable pipe length, cooling (heating (ARJQ))

 

performance may decrease.

 

 

Air flow adjustment

• Check if you have selected

mode. In this mode, you

is not working.

cannot adjust the air flow direction. (If the

mode

 

is operating in Heat mode, you can adjust the air flow direction

 

(ARJQ).)

 

 

 

 

 

 

06 OTHERS

English-31

MG_BETTER_ON&OFF_A3050_IB&IM_EN_DB68-04534A.indd 31

2014/9/26 16:28:07

Page 31
Image 31
Samsung AR18JQSDBWKXMG, AR18JQFSBWKNMG, AR18JQFSBWKXMG manual Troubleshooting, Temperature, Adjustment is not, English-31