Cleaning and Maintenance

Troubleshooting

If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.

Problem

Solution

 

 

 

• Check the power status, then operate the air conditioner again.

 

• Switch on the circuit breaker, plug in the power cord, then operate the air

The air conditioner does

conditioner again.

not work at all.

• Make sure that the isolator is turned on.

 

• Check whether the Timed off function is running. Operate the air

 

conditioner again by pressing the Power button.

 

 

I cannot change the

• Check whether the Fan or Fast mode is running. In these modes, the air

conditioner controls the set temperature automatically, and you cannot

temperature.

change the set temperature.

 

 

 

 

• Check whether the set temperature is higher in the Cool mode than the

 

current temperature. Press the Temperature button on the remote control

 

to change the set temperature.

 

• Check whether the air filter is blocked with dirt. If the air filter is blocked,

 

the cooling performance may decrease. Remove dirt regularly.

 

• Check whether the outdoor unit is covered or installed near obstacles.

Cool air does not come out

Remove the coverings and obstacles.

of the air conditioner.

• Check whether doors or windows are open. This may cause poor cooling

 

performance. Close the doors and windows.

 

• Check whether the air conditioner is turned on immediately after the

 

cooling operation stops. In this case, only the fan runs to protect the

 

outdoor unit compressor.

 

• Check whether the pipe length is too long. When the pipe length exceeds

 

the maximum pipe length, the cooling performance may decrease.

 

 

I cannot change the air

• Check whether the good'sleep function is running. While this function is

flow direction.

running, you cannot control the air flow direction.

 

 

I cannot change the fan

• When the Auto, Dry, or Fast mode is running or the good'sleep function

is running in the Cool mode, the air conditioner controls the fan speed

speed.

automatically and you cannot change the fan speed.

 

 

 

 

• Replace the batteries in the remote control with new ones.

The remote control does

• Make sure that nothing is blocking the remote control sensor.

• Check whether there are strong lighting apparatus near the air

not work.

conditioner. Strong light which comes from fluorescent bulbs or neon

 

 

signs may interrupt the electric waves.

 

 

The Timed on/off function

• Check whether you pressed the SET button on the remote control after

does not work.

setting the time.

 

 

26English

Page 26
Image 26
Samsung AR18NVPXCWK/MG manual Troubleshooting, Problem Solution