Troubleshooting

PROBLEM

SOLUTION

 

 

 

 

Air flow adjust-

• Check if you have selected

mode. In cool mode,

ment is not work-

you cannot adjust the air flow direction. (If the

ing.

mode is operating in Heat mode, you can adjust the air

 

flow direction.)

 

Fan speed adjust-

• Check if you have selected Auto/Dry/Turbo/

ment is not work-

mode. In these mode, fan speed is set to Auto and you

ing.

cannot adjust the fan speed.

 

Remote controller

• Check if your batteries are depleted.

 

is not working.

• Make sure nothing is blocking your remote controller

 

sensor.

 

Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

Timer function

• Check if you press the Set/Cancel button on the remote

does not set.

controller after you have set the time.

The indicator is

• Press the Power button or disconnect the power plug/

blinking continu-

switch off the auxiliary power switch.

ously.

If the indicator is still blinking, contact the service center.

Odors permeate in

• Check if the appliance is running in a smoky area.

the room during

Ventilate the room or operate the air conditioner in Fan

operation.

mode for 1~2 hours. (We do not use smelly components

 

in the air conditioner.)

 

• Check the Drains have been cleared Regular Maintenance.

Error is indicated.

• When an indoor unit indicator blinks, contact the nearest

 

service center. Please ensure the error code is passed onto

 

the service center when booking the service call.

Noise is generated.

• Depending on the status of the air conditioner usage,

 

noise can be heard when refrigerant flow movement

 

changes. It is normal.

Smoke is gener-

• If may not be a fire but it can be a steam generated by the

ated from the

defrost operation from outdoor heat exchanger during

outdoor unit.

Heat mode in winter.

Water is dropping

• Water may be generated because of the temperature

from the outdoor

difference. It is normal.

unit piping con-

 

nection.

 

 

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Samsung AR30JVFUCWKNMG manual Check if you press the Set/Cancel button on the remote, Odors permeate, Noise is generated