Appendix

 

 

 

PROBLEM

 

SOLUTION

Forgot password

• Press the STOP (

) button (on the front panel) for more than 5 seconds

 

with no disc inside. All settings including the password will revert to the

 

factory settings.

 

 

Don't use this unless absolutely necessary.

When the factory default settings are restored, all the user data stored in the BD data will be deleted.

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service centre.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the product.

 

• Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input

 

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

PC Share Manager function

 

I can see folders shared through the PC

• Since Share Manager shows only Image, Music and Movie files, files that

Share Manager, but I cannot see the files.

do not correspond to these categories are not be displayed.

AllShare function

 

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• Wireless connection between the server and the product is unstable.

 

Check the connection.

AllShare connection between TV and PC is

• IP addresses under the same sub-network should be unique, otherwise IP

unstable.

collision can occur as a result.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

60 English

Page 60
Image 60
Samsung BD-C6900/XEF manual Forgot password, Dont use this unless absolutely necessary, Again, Authorized service centre