Appendix
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| PROBLEM | SOLUTION |
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| I cannot connect to the | • Check whether the network connection is successful or not by using the |
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| Network Status menu. (See page 48) |
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| • The total size of device must have at least 1GB of free space to |
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| accommodate the |
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| You can check the available size in BD Data Management. (See pages |
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| 50~51) |
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| • Check whether the |
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| • If all above fails, contact the contents provider or update the product to the |
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| latest firmware. |
| When using the | • The total size of device must have at least 1GB of free space to |
| occurs. | accommodate the |
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| You can check the available size in BD Data Management. (See pages |
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| 50~51) |
| Recording |
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| “Performance test failed.” message appears, | • Using lower quality USB storage device not supporting Recording function |
| and also Timer recording and Time Shift | can cause this kind of problem. |
| function does not work. | It is recommended to use USB HDD storage device. |
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| • Recommended specification of USB HDD is at least 5400 rpm. |
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| USB HDD of RAID type is not supported. |
| ✎✎NOTE |
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`` When the factory default settings are restored, all stored user BD data is deleted.
RepairsIf you contact us to repair your product, an administration fee may be charged if either:
1.An engineer is called out to your home at your request and there is no defect in the product.
2.You bring the unit to a repair centre and there is no defect in the product.We will provide you with the amount of the administration fee before we make a home visit or begin any work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or contact Samsung Customer Care before seeking to repair your product.