PROBLEM

SOLUTION

Forgot password

~~ Press the ^ button (on the front panel) for more than 5 seconds with no

 

disc inside. All settings including the password will revert to the factory

 

settings.

 

Don’t use this unless absolutely necessary.

 

~~ When the factory default settings are restored, all stored user BD data is deleted.

The picture is noisy or

~~ Make sure that the disc is not dirty or scratched.

distorted

~~ Clean the disc.

No HDMI output.

~~ Check the connection between the TV and the HDMI jack of the player.

 

~~ Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

 

resolutions.

Abnormal HDMI output

~~ If random noise appears on the screen, it means that TV does not support

screen.

HDCP (High-bandwidth Digital Content Protection).

If you experience other

~~ Go to the contents and find the section of the user manual that contains the

problems.

explanations regarding the current problem, and follow the procedure once

 

again.

 

~~ If the problem still cannot be solved, please contact your nearest Samsung

 

authorised service centre.

DLNA function

 

I can see folders shared

~~ DLNA shows only files corresponding to the Image, Music, and Movie

through DLNA, but I

categories. Files that do not correspond to these categories are not

cannot see the files.

displayed.

Video is played

~~ Check if the network is stable.

intermittently.

~~ Check if the network cable is properly connected and if the network is

 

overloaded.

DLNA connection

~~ The IP address under the same subnetwork should be unique. If they are

between Player and PC is

not, IP interference can cause this phenomenon.

unstable.

~~ Check if you have a firewall enabled.

 

If so, disable the firewall function.

 

PROBLEM

 

SOLUTION

 

BD-LIVE

 

 

 

I cannot connect to the

~~

Check whether the network connection is working or not by using the

 

BD-LIVE server.

~~

Network Status menu.

 

 

Check whether the USB memory device is connected to the player.

 

 

~~

The memory device must have at least 1GB of free space to accommodate

 

 

 

the BD-LIVE service.

 

 

 

You can check the available size in BD Data Management.

 

 

~~ Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

 

 

~~ If all above fails, contact the contents provider or update the player to the

 

 

 

latest firmware.

 

When using the BD-LIVE

~~

The memory device must have at least 1GB of free space to accommodate

 

service, an error occurs.

 

the BD-LIVE service.

 

 

 

You can check the available size in BD Data Management.

 

✎✎ NOTES

 

 

ƒƒ When the factory default settings are restored, all stored user BD data is deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if either:

1.An engineer is called out to your home at your request and there is no defect in the product.

2.You bring the unit to a repair centre and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player.

We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or contact Samsung Customer Care before seeking to repair your player.

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Samsung BD-J5500/SQ manual Repairs
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BD-J5500/SQ specifications

The Samsung BD-J5500/SQ is a versatile Blu-ray player that exemplifies modern technology and user-centric design. Launched as part of Samsung's impressive lineup, the BD-J5500/SQ stands out for its ability to deliver an immersive home entertainment experience.

One of the standout features of the BD-J5500/SQ is its Full HD upscaling capability, which enhances the quality of standard-definition content to near-HD levels. This feature ensures that viewers can enjoy their favorite movies and shows in sharper detail, providing a more engaging viewing experience. The player supports various disc formats, including Blu-ray, DVD, and CD, making it a multi-functional media device.

Another significant attribute of the BD-J5500/SQ is its Smart Hub, which offers access to a rich library of streaming services. Users can easily navigate popular platforms such as Netflix, YouTube, and Amazon Prime Video, allowing for seamless streaming of a wide range of content. The player also supports screen mirroring, enabling users to display content from their smartphones or tablets directly onto their television screens, adding another layer of convenience.

The BD-J5500/SQ is equipped with a USB port, allowing users to play media files stored on compatible USB devices. This enhances the versatility of the player, as it supports various file formats, providing users with the flexibility to enjoy their favorite music, photos, and videos from external sources.

In terms of connectivity, the BD-J5500/SQ includes HDMI and composite video outputs, ensuring compatibility with a wide array of televisions and audio systems. The built-in Wi-Fi functionality simplifies the process of connecting to home networks, enabling users to access online content without the need for additional cables.

Additionally, the player features Samsung's Smart Features, which provide an intuitive interface for navigating through various settings and applications. This user-friendly experience, combined with a sleek and compact design, makes the BD-J5500/SQ an attractive addition to any home entertainment system.

In conclusion, the Samsung BD-J5500/SQ is a robust Blu-ray player that combines high-definition playback, streaming capabilities, and user-friendly features. With its ability to upscale content, access to a multitude of streaming services, and versatile connectivity options, it caters to diverse entertainment needs, making it a worthy investment for any movie enthusiast or casual viewer alike.
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