Warranty & Service
FAQs and Troubleshooting | EN |
What should I do if the oven doesn’t heat up?
Check to see if one of the following actions resolves the issue:
●The oven may not be switched on. Switch the oven on.
●The clock may not be set. Set the clock (see section “Setting the clock”).
●Check to see if the required settings have been applied.
●A household fuse may have blown or a circuit breaker may have tripped. Replace the fuses or reset the circuit. If this happens repeatedly, call an authorised electrician.
What should I do if, even though the oven function and temperature have been set, the oven does not heat up?
There may be problems with the internal electrical connections. Call your local service centre.
What should I do if an error code appears and the oven does not heat up?
There is a fault in the internal electrical circuit connection. Call your local service centre.
What should I do if the time display is blinking?
There was a power failure. Set the clock (see section “Time Setting”).
What should I do if the oven light doesn’t illuminate?
The oven light is faulty. Replace the oven light bulb (see section “Bulb Exchange”).
What should I do if the oven’s fan is running without having been set?
Following use, the oven’s fan runs until the oven has cooled down. Call your local service centre if the fan continues to run after the oven has cooled down.
Error and Safety codes
Error and | General Functions | Solution | |
Safety codes | |||
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| An error of the oven may cause | Call local SAMSUNG service | |
| low performance and problems | centre. | |
| in safety. Stop using the oven |
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immediately. |
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| SAFETY SHUTOFF | Turn oven off and remove food. | |
Oven has continued operating at set | Allow oven to cool before using | ||
| temperature for prolonged time. | again. | |
| If you did not select an appropriate | Select the correct temperature for | |
- - - - | temperature for the mode. | the mode. | |
| (see section “Using the Fast | ||
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| Preheating mode”) |
1) * refers to all numbers or characters.
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