Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Samsung Blu-ray Disc Player user manual Troubleshooting, Problem Solution
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Blu-ray Disc Player specifications

The Samsung Blu-ray Disc Player is a leading-edge device that transforms your home entertainment experience. Renowned for its advanced features and technologies, this player is designed to deliver high-quality video and audio playback, making it an essential addition to your home media setup.

One of the standout features of the Samsung Blu-ray Disc Player is its capability to support Ultra HD 4K resolution. With four times the detail of Full HD, 4K resolution elevates your viewing experience, bringing stunning clarity and lifelike images to your screen. This player also supports HDR (High Dynamic Range), which enhances the contrast and color accuracy, allowing deeper blacks and brighter whites. Together, these features deliver an immersive viewing experience that captivates the audience.

Integrating Smart TV capabilities, the Samsung Blu-ray Disc Player provides access to a wide range of streaming services, including Netflix, Amazon Prime Video, and Hulu. This makes it a versatile device that not only plays Blu-ray discs but also streams your favorite shows and movies in high definition. The user-friendly interface makes navigation seamless, ensuring that you can find your preferred content quickly and effortlessly.

Another defining feature is the inclusion of 3D playback. The Samsung Blu-ray Disc Player enables you to enjoy 3D movies at home, bringing an extra dimension to your viewing experience. This is complemented by advanced audio technologies such as Dolby Digital Plus and DTS HD Master Audio, which deliver robust sound quality that enhances the overall cinematic experience.

The device also prides itself on its fast loading times, ensuring that you spend less time waiting and more time enjoying your movies. With built-in Wi-Fi connectivity, firmware updates and online streaming capabilities are easily accessible, keeping your player up-to-date with the latest features and improvements.

In addition, the sleek and modern design of the Samsung Blu-ray Disc Player allows it to blend seamlessly into any home entertainment setup. Its compact size means it can fit easily into your media console without taking up too much space.

Overall, the Samsung Blu-ray Disc Player is not just a disc player but a multifaceted entertainment hub that offers exceptional picture and sound quality, smart features, and a stylish design, making it a perfect choice for any home theater enthusiast.
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