03233A(E)-CHAPTER 6 11/26/03 3:51 PM Page 2

T R O U B L E S H O O T I N G

Identifying DVD Problems

Problem

Possible Solution

 

 

Disc does not play.

Ensure that the disc is installed with the label side

 

facing up.

 

Check the region number of the DVD.

 

This player cannot play CD-ROMs, DVD-ROMs,

 

CD-R, etc. Insert a DVD, a VIDEO-CD or a CD.

 

 

5.1channel sound is not being reproduced.

5.1channel sound is reproduced only when the fol- lowing conditions are met. :

1) The DVD player is connected with the proper amplifier.

2) The disc is recorded with 5.1 channel sound. •Check whether the disc being played has the

“Dolby 5.1 ch” mark on the outside. •Check if your audio system is connected and

working properly.

The icon appears on screen.

The features or action cannot be completed at this

 

time because :

 

1) The DVD’s software restricts it.

 

2) The DVD’s software doesn’t support the feature

 

(e.g., angles).

 

3) The feature is not available at the moment.

 

4) You’ve requested a title or chapter number or

 

search time that is out of range.

 

 

Disc Menu doesn’t appear.

Check if the disc has a Menu.

 

 

Playback mode differs from the

Some of the functions selected in the Setup Menu

Setup Menu selection.

may not work properly if the disc is not encoded

 

with the corresponding function.

 

 

The screen ratio can not be

The Screen Ratio is fixed on your DVDs.

changed.

 

 

 

No audio.

Make sure you have selected the correct Digital

 

Output in the Audio Options Menu.

 

 

If you experience other problems.

Go to the contents and find the section of the

 

instruction book that contains the explanations

 

regarding the current problem, and follow the pro-

 

cedure once again.

 

If the problem still cannot be solved, please contact

 

your nearest authorized service center.

CHAPTER SIX: TROUBLESHOOTING 6.2

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Samsung CFTD2785, CFTD2085, AA68-03265A-00 manual Identifying DVD Problems