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HP M1300 manual Copy problems, Prevent copy problems, Open the Printers or Printers and Faxes

Models: M1300

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Page 165

Problem	Cause	Solution

Pages did not print.	The product might not be pulling media	See Media-handling problems on page 152.
	correctly.

	The media might be jamming in the product.	Clear the jam. See Clear jams on page 141.

	The USB cable might be defective or	● Disconnect the cable at both ends and
	incorrectly connected.	reconnect it.
		● Try printing a job that has printed in the
		past.
		● Try using a different USB cable.

	The product might not be set up as the default	Open the Printers or Printers and Faxes
	printer.	dialog box, right click the product, and then
		click Set as Default Printer.

	The product might have encountered an error.	Check the control panel for an error message.
		See Control-panel messages on page 138.

	The product might be paused or offline.	Open the Printers or Printers and Faxes
		dialog box, and verify that the product status is
		Ready. If it is Paused, right-click the product
		and click Resume Printing.

	The product might not be receiving power.	Check the power cord and verify that the
		product is turned on.

	Other devices are running on your computer.	The product might not share a USB port. If you
		have an external hard drive or other device that
		is connected to the same port as the product,
		the other device might be interfering. To
		connect and use the product, disconnect the
		other device or use two USB ports on the
		computer.

Copy problems

Prevent copy problems

The following are a few simple steps you can take to improve copy quality:

●Use quality originals.

●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Load paper and print media on page 39 for instructions.

●Use or make a carrier sheet to protect your originals.

NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP. See www.hp.com/ support/ljm1319 or the support flyer that came in the product box.

ENWW	Solve image-quality problems 155

Image 165

HP M1300 manual Copy problems, Prevent copy problems, Open the Printers or Printers and Faxes, Click Set as Default Printer

Contents

HP LaserJet M1319 MFP Series Page HP LaserJet M1319 MFP Series Trademark Credits Copyright and LicenseTable of contents Connectivity Paper and print mediaPrint tasks Copy Scan10 Fax Manage and maintain the product Problem solveAppendix B Service and support Appendix a Accessories and ordering informationAppendix C Specifications Appendix D Regulatory information193 189Product basics HP LaserJet M1319 MFP Product comparisonProduct features Product walkaround Front viewBack view Serial number and model number location Interface portsAdvanced installation Easy installation for WindowsSupported operating systems Supported product softwareMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Use the control-panel menus Control-panel menusControl-panel main menus Menu item DescriptionMenu item Sub-menu item Description 3Copy setup menuAuto Log Print Been sent from or received by this product Print featureAfter every fax job. Select Off to turn off the automatic PhoneBook reportOff Sending a fax Off Faxes from the product Detect dial toneManual Fax Recv. setup Answer mode AutomaticRings to answer Answer Ring Type All RingsPaper setup Def. paper size Letter All faxes Error correctionBlock faxes Add entry Clear allProcess completes. Discard the page that prints Paper pathEnww Software for Windows Priority for print settings Supported operating systems for WindowsPrinter driver Open the printer driver and change the print settings Operating System To change the settings for allTo change the device Remove software for Windows Software installation types for WindowsHP Toolbox software Supported utilities for WindowsStatus Alerts software Other Windows components and utilitiesEnww Use the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshSoftware installation types for Macintosh Install Macintosh software for direct connections USBClick the Installable Options menu Create and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper sizeUse watermarks Print multiple pages on one sheet of paper in MacintoshPrint on both sides of the page duplex printing Enww Scanning tasks Scan from the product and HP Director MacintoshUse page-by-page scanning Scan to fileFax a document from a Macintosh computer Connectivity Connect the product directly to a computer with USB Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesPriority input tray Load paper and print mediaTray Media type Do notEnww Configure trays for copy jobs Configure traysEnww Print tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Change the default settings Change print-quality settings Create bookletsChange print density Print on special media Print a blank first Use different paper and print coversSelect a paper size Resize documentsSelect a paper source Select a paper typeSet the print orientation Use watermarksSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingEnww Print multiple pages on one sheet of paper in Windows Economy settings EconoModeArchive print Copy Load originals Use copy Cancel a copy jobOne-touch copy Multiple copiesAdjust the default copy size Copy settingsReduction/enlargement settings Copy qualityAdjust the copy quality for the current job Adjust the lighter/darker contrast settingAdjust the default copy quality Adjust the lighter/darker setting for the current jobChange copy job print density Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edgeRestore the copy-settings defaults Change the default media-size settingChange the default media-type setting Duplex two-sided copy jobs Copy a two-sided original to a one-sided documentCopying a two-sided original to a two-sided document Duplex two-sided copy jobs Enww Scan Load originals for scanning Scan by using other software Scan by using HP LaserJet Scan WindowsUse scan Scan methodsReadiris Canceling a scan jobScan settings Scanner resolution and colorScan file format Clean the scanner glass strip and platen Resolution and color guidelinesSetting Recommended use Scan qualityEnww Enww 10 Fax Fax features Install and connect the hardware SetupConnect to a telephone line Connect additional devicesEnww Configure fax settings Setup for stand-alone faxSet up fax with a telephone answering machine Use of common localized letters in fax headers Use the control panel to set the fax time, date, and headerManage the phone book Use phone-book data from other programsProgram Description Delete phone book Special dialing symbols and optionsManage speed dials Create and edit speed dialsDelete speed dials Create and edit group-dial entries Manage group-dial entriesDelete group-dial entries Delete an individual from a group-dial entrySet fax polling Set the sound-volume settings Change fax settingsSet the alert volume Set the fax-sounds phone-line volumeSet the handset volume Send fax settingsSet a dial prefix Set the dial-tone detectionSet autoredial Set light/dark and resolutionSet resolution settings Set the default resolution settingSet the resolution for the current fax job Use the rings-to-answer setting Receive fax settingsType of telephone line Recommended rings-to-answer setting Set tone-dialing or pulse-dialingSet the answer mode Set fax forwardingSet the number of rings-to-answer Set up distinctive ring Use the private receive featureTurn on the private receive feature Set up the computer to receive faxes Turn off the private receive featureTurn off the receive-to-PC setting from the control panel Set the silence-detect mode Set the default fax reprint settingsUse autoreduction for incoming faxes Block or unblock fax numbers Create stamp-received faxesMake an extension telephone available to receive faxes Cancel a fax Use faxFax software Cancel a pending fax job Delete faxes from memoryUse fax on a DSL, PBX, ISDN, or VoIP system Send a fax VoIPFax from the automatic document feeder ADF Enww Dial manually from the handset Manual dial faxingSend a fax to a group manually ad hoc faxing Redial manuallySend a fax by using a speed dial Send a fax by using a group-dial entryUse speed dials and group-dial entries Enww Send a fax from the software Send a fax from the software Windows XP or VistaSend a fax from the software Mac OS X Windows Send a fax by dialing from a downstream phone Send a delayed faxPrint a stored fax when private receive feature is on Use access codes, credit cards, or calling cardsReceive a fax Reprint a faxReceive a fax when the handset rings Receive faxes when fax tones are audible on the phone lineView a fax that was sent to your computer Fax error messages Solve fax problemsAlert and warning message tables Control panel message Description Recommended actionFax memory full Canceling recv Fax memory full Canceling sendFax recv. error Group dial not allowed in group Fax Send errorInvalid entry No Dial ToneNo document sent No fax answer. Canceled sendNo fax answer Redial pending No fax detectedFax logs and reports Fax memory is retained when there is a loss of powerPrint all fax reports Print individual fax reportsSet the fax activity log to print automatically Set the fax error reportChange error correction and fax speed Set the fax-error-correction modeSet the fax confirmation report Problems sending faxes Problem Cause SolutionChange the fax speed Problems receiving faxes Sequence, wait for three seconds, Messages on Performance problems Manage and maintain the product Information pages Description How to printView HP Toolbox Use the HP Toolbox softwareStatus Fax Fax tasksFax phone book Enww Fax receive log Fax send logOther Links Shop for SuppliesCheck supplies status by using the control panel Manage suppliesCheck and order supplies HP policy on non-HP supplies Store suppliesHP fraud hotline Recycle suppliesReplace supplies Redistribute tonerPrint cartridge Clean the paper path Clean the productClean the exterior Firmware updatesEnww Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklistRestore the factory-set defaults Does the product print from the computer?Does the product scan to the computer? Alert and warning messages Control-panel messagesCritical error message-tables Critical error messagesFuser Error Turn off then onScanner Error 54.1C ErrorEngine comm. Error Control-panel display problems Clear jamsCauses of jams Clear jams from the ADF Where to look for jamsClear jams from the input-tray areas Close the print-cartridge door Open tray Problem solve Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print-quality issuesAaBbCc Toner fusing. See Archive print on Print media on Less paper curl setting in the ServicePrint-media guidelines Media-handling problemsSolve print-media problems Performance problems Prevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesScanner glass strip and platen on Image problemsSee Load paper and print media Side to be scanned facing down Scan problems Solve scanned-image problemsProblem Cause Scanning on Scan-quality problems Fax problemsPrint-quality checklist Optimize and improve image qualityManage and configure printer drivers Temporarily change print-quality settingsChange print-quality settings for all future jobs Solve direct-connection problems Solve connectivity problemsSolve software problems Solve common Windows problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Cable and interface accessories SuppliesProduct name Description Part number Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement Customer supportRepack the device Enww Specifications Electrical specifications Physical specificationsPower consumption Volt modelsSound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship program Paper Return and recycling instructionsMaterial restrictions United States and Puerto RicoChemical substances Material Safety Data Sheet Msds For more information IC CS-03 requirements Telephone Consumer Protection Act United StatesEnww Declaration of Conformity Declaration of conformityLaser safety Safety statementsCanadian DOC regulations EMI statement KoreaLuokan 1 laserlaite Laser statement for FinlandSubstances table China Glossary Enww Enww Enww ADF IndexEnww PPC JamsMsds Enww WIA Checklist Enww Page CB536-90987* *CB536-90987