Problem

Cause

Solution

 

 

 

Vertical streaks or bands appear

The print cartridge might be defective. If you

on the page.

are using a non-HP print cartridge, no

 

 

 

messages appear on the product control

 

 

 

panel.

 

 

 

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Replace the print cartridge. See Print cartridge on page 131.

The amount of background toner shading becomes unacceptable.

The media might not meet HP specifications.

Use a different paper with a lighter basis

 

weight. See Paper and print media

 

on page 35.

 

 

The single-sheet priority input tray might be

Make sure that the single-sheet priority

installed incorrectly.

input tray is in place.

 

 

The print-density setting is too high.

Decrease the print-density setting. This

 

decreases the amount of background

 

shading.

 

 

Very dry (low humidity) conditions can

Check the product environment.

increase the amount of background shading.

 

 

 

The print cartridge might be defective or low.

Replace the print cartridge. See Print

If you are using a non-HP print cartridge, no

cartridge on page 131.

messages appear on the product control

 

panel.

 

Toner smears appear on the media.

The media might not meet HP specifications.

Use media that meets HP specifications.

 

See Paper and print media on page 35.

 

 

If toner smears appear on the leading edge

Clean the media guides and the paper path.

of the paper, the media guides are dirty, or

See Clean the paper path on page 132.

debris has accumulated in the print path.

 

 

 

The print cartridge might be defective. If you

Replace the print cartridge. See Print

are using a non-HP print cartridge, no

cartridge on page 131.

messages appear on the product control

 

panel.

 

The fuser temperature might be too low.

In the printer driver, make sure the appropriate media type is selected.

Use the archive print feature to improve toner fusing. See Archive print on page 56.

ENWW

Solve image-quality problems 149

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Image 159
HP M1300 manual AaBbCc