HP M1300 manual Solve fax problems, Fax error messages, Alert and warning message tables

Solve fax problems

Fax error messages

Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Alert and warning message tables

Table 10-1Alert and warning messages

Control panel message	Description	Recommended action
Comm. error	A fax communication error occurred between	Allow the product to retry sending the fax.
	the product and the sender or receiver.	Unplug the product telephone cord from the
		wall, plug in a telephone, and try making a
		call. Plug the product phone cord into a jack
		for another phone line.
		Try a different phone cord.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.
Fax delayed – Send memory full	Fax memory is full.	Cancel the fax by pressing OK or Cancel.
		Resend the fax. You might need to send the
		fax in multiple sections if the error occurs
		again.
Fax is busy Canceled send	The fax line to which you were sending a fax	Call the recipient to ensure that the fax
	was busy. The product has canceled sending	machine is on and ready.
	the fax.	Check that you are dialing the correct fax
		number.
		Check that the Redial if busy option is
		enabled.
		Check for a dial tone on the phone line by
		pressing Start Fax.
		Make sure that the phone is working by
		disconnecting the product, plugging in a
		telephone to the phone line, and making a
		voice call.
		Plug the product phone cord into a jack for
		another phone line, and then try sending the
		fax again.
		Try a different phone cord.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.
Fax is busy Redial pending	The fax line to which you were sending a fax	Allow the product to retry sending the fax.
	was busy. The product automatically redials	Call the recipient to ensure that the fax
	the busy number. See Set autoredial
	on page 88.	machine is on and ready.

ENWW Solve fax problems 109