HP M1300 manual Fax Send error, Group dial not allowed in group, Invalid entry, No Dial Tone

Models: M1300

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Table 10-1Alert and warning messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

 

Connect the product to a different phone line.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1319 or the support

 

 

flyer that came in the product box.

 

 

 

Fax Send error

An error occurred while trying to send a fax.

Try resending the fax.

 

 

Try faxing to another fax number.

 

 

Check for a dial tone on the phone line by

 

 

pressing Start Fax.

 

 

Check that the telephone cord is securely

 

 

connected by unplugging and replugging the

 

 

cord.

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

Connect the product to a different phone line.

 

 

Set the fax resolution to Standard instead of

 

 

the default of Fine. See Set resolution

 

 

settings on page 89.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1319 or the support

 

 

flyer that came in the product box.

 

 

 

Group dial not allowed in group

The speed-dial code that you typed is

Add one-touch buttons (programmed as an

 

programmed for a group. Adding a group-dial

individual speed dial) or speed-dial codes to

 

to another group-dial is not allowed.

a group-dial.

 

 

 

Invalid entry

Invalid data or response.

Correct the entry.

 

 

 

No Dial Tone

The product could not detect a dial tone.

Check for a dial tone on the phone line by

 

 

pressing Start Fax.

 

 

Unplug the telephone cord from both the

 

 

product and the wall and replug the cord.

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

voice call.

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line out

 

 

( ) port.

 

 

Plug the product phone cord into a jack for

 

 

another phone line. See Connect to a

 

 

telephone line on page 77.

 

 

 

ENWW

Solve fax problems 111

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HP M1300 manual Fax Send error, Group dial not allowed in group, Invalid entry, No Dial Tone