HP M1300 manual No document sent, No fax answer Redial pending, No fax answer. Canceled send

Models: M1300

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Table 10-1Alert and warning messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1319 or the support

 

 

flyer that came in the product box.

 

 

 

No document sent

The product did not scan any pages, or it did

Try sending the fax again.

 

not receive any pages from the computer to

 

 

 

transmit a fax.

 

 

 

 

 

No fax answer Redial pending

The receiving fax line did not answer. The

Allow the product to retry sending the fax.

 

product attempts to redial after a few minutes.

Call the recipient to ensure that the fax

 

 

 

 

machine is on and ready.

 

 

Check that you are dialing the correct fax

 

 

number.

 

 

If the product continues to redial, unplug the

 

 

product telephone cord from the wall, plug in

 

 

a telephone, and try making a voice call.

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line out

 

 

(

) port.

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

Try a different phone cord.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1319 or the support

 

 

flyer that came in the product box.

 

 

 

No fax answer. Canceled send

Attempts to redial a fax number failed, or the

Call the recipient to ensure that the fax

 

“Redial-no answer” option was turned off.

machine is on and ready.

 

 

Check that you are dialing the correct fax

 

 

number.

 

 

Check that the redial option is enabled.

 

 

Unplug the telephone cord from both the

 

 

product and the wall and replug the cord.

 

 

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

voice call.

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line out

 

 

(

) port.

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1319 or the support

 

 

flyer that came in the product box.

 

 

 

No fax detected

The product answered the incoming call but

Allow the product to retry receiving the fax.

 

did not detect that a fax machine was calling.

Try a different phone cord.

 

 

 

 

 

 

112 Chapter 10 Fax

ENWW

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HP M1300 manual No document sent, No fax answer Redial pending, No fax answer. Canceled send, No fax detected