HP M1300 manual Solve print-media problems

Solve print-media problems

The following problems with media cause print-quality deviations, jamming, or even damage to the product.

Problem	Cause	Solution
Poor print quality or toner	The paper is too moist, too rough, too heavy or	Try another kind of paper, between 100 and
adhesion	too smooth, or it is embossed or from a faulty	250 Sheffield, with 4 to 6% moisture content.
	paper lot.
Dropouts, jamming, or curl	The paper has been stored incorrectly.	Store paper flat in its moisture-proof wrapping.
	The paper has variability from one side to the	Turn the paper over.
	other.
Excessive curl	The paper is too moist, has the wrong grain	Use long-grain paper.
	direction, or is of short-grain construction
	The paper varies from side-to-side.	Turn the paper over.
	High fuser temperature is curling the paper.	Turn on the Less paper curl setting.
		At the control panel, press Setup, use the
		arrow buttons to select Service, and then press
		OK. Use the arrow buttons to select Less paper
		curl, press OK, use the arrow buttons to select
		On, and then press OK.
Jamming, damage to	The paper has cutouts or perforations.	Use paper that is free of cutouts or
product		perforations.
Problems with feeding	The paper has ragged edges.	Use high-quality paper that is made for laser
		printers.
	The paper varies from side-to-side.	Turn the paper over.
	The paper is too moist, too rough, too heavy or	Try another kind of paper, between 100 and
	too smooth, has the wrong grain direction, or is	250 Sheffield, 4 to 6% moisture content.
	of short-grain construction or it is embossed or
		Use long-grain paper.
	from a faulty paper lot.
Print is skewed (crooked).	The media guides might be incorrectly	Remove all media from the input tray,
	adjusted.	straighten the stack, and then load the media
		in the input tray again. Adjust the media guides
		to the width and length of the media that you
		are using and try printing again.

More than one sheet feeds at one time.

The media tray might be overloaded.	Remove all media from the tray, and then
	return some of the media to the tray. See Load
	paper and print media on page 39.
The media might be wrinkled, folded, or	Verify that the media is not wrinkled, folded, or
damaged.	damaged. Try printing on media from a new or
	different package.
The media might have been fanned before it	Load media that was not fanned. Loosen ream
was loaded.	by twisting paper stack.
Media might be too dry.	Load new paper that was stored properly.

ENWW Solve image-quality problems 153