Control-panel display problems, Clear jams | HP M1300 instruction

Control-panel display problems

CAUTION: Static electricity can cause unexpected black lines or dots to appear on the product control- panel display. Do not touch the product control-panel display if there is a chance that you have collected a static electric charge (for example, by walking on carpet in a low-humidity environment).

Unexpected lines or dots might appear on the product control-panel display, or the display might become blank if the product is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure:

1.Turn the product off.

2.Remove the product from the electric or magnetic field.

3.Turn the product on again.

Clear jams

Causes of jams

Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events:

●The input trays are loaded improperly or overfilled, or the media guides are not set properly.

●Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job.

●The cartridge door is opened during a print job.

●Too many sheets have accumulated in an output area, or sheets are blocking an output area.

●The print media that is being used does not meet HP specifications. See Paper and print media on page 35.

●The media is damaged or has foreign objects attached to it, such as staples or paper clips.

●The environment in which the print media was stored is too humid or too dry. See Paper and print media on page 35.

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HP M1300 manual Control-panel display problems, Clear jams, Causes of jams

Contents

HP LaserJet M1319 MFP Series Page HP LaserJet M1319 MFP Series Trademark Credits Copyright and License Table of contents Paper and print media ConnectivityPrint tasks Scan Copy10 Fax Manage and maintain the product Problem solve Appendix D Regulatory information Appendix a Accessories and ordering informationAppendix B Service and support Appendix C Specifications 193 189 Product basics HP LaserJet M1319 MFP Product comparison Product features Front view Product walkaroundBack view Serial number and model number location Interface ports Supported product software Easy installation for WindowsAdvanced installation Supported operating systems Macintosh software Supported printer drivers Enww Control panel Control-panel walkaround Menu item Description Control-panel menusUse the control-panel menus Control-panel main menus Menu item Sub-menu item Description 3Copy setup menu PhoneBook report Print featureAuto Log Print Been sent from or received by this product After every fax job. Select Off to turn off the automatic Off Sending a fax Off Faxes from the product Detect dial tone Answer Ring Type All Rings Fax Recv. setup Answer mode AutomaticManual Rings to answer Clear all All faxes Error correctionPaper setup Def. paper size Letter Block faxes Add entry Process completes. Discard the page that prints Paper path Enww Software for Windows Supported operating systems for Windows Priority for print settingsPrinter driver Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Remove software for Windows Software installation types for Windows Other Windows components and utilities Supported utilities for WindowsHP Toolbox software Status Alerts software Enww Use the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for Macintosh Install Macintosh software for direct connections USB Software installation types for MacintoshClick the Installable Options menu Resize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Print Print multiple pages on one sheet of paper in Macintosh Use watermarksPrint on both sides of the page duplex printing Enww Scan to file Scan from the product and HP Director MacintoshScanning tasks Use page-by-page scanning Fax a document from a Macintosh computer Connectivity Connect the product directly to a computer with USB Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray Tray Media type Special paper or print media guidelines Media type Do not Load paper and print mediaPriority input tray Tray Enww Configure trays for copy jobs Configure trays Enww Print tasks Supported paper types and tray capacity Change the print driver to match the media type and size Windows Get help for any print option Cancel a print job Change the default settings Create booklets Change print-quality settingsChange print density Print on special media Print a blank first Use different paper and print covers Select a paper type Resize documentsSelect a paper size Select a paper source Use watermarks Set the print orientationSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printing Enww Print multiple pages on one sheet of paper in Windows EconoMode Economy settingsArchive print Copy Load originals Multiple copies Cancel a copy jobUse copy One-touch copy Copy quality Copy settingsAdjust the default copy size Reduction/enlargement settings Adjust the lighter/darker setting for the current job Adjust the lighter/darker contrast settingAdjust the copy quality for the current job Adjust the default copy quality Print or copy edge-to-edge Define custom copy settingsChange copy job print density Copy onto media of different types and sizes Change the default media-size setting Restore the copy-settings defaultsChange the default media-type setting Copy a two-sided original to a one-sided document Duplex two-sided copy jobsCopying a two-sided original to a two-sided document Duplex two-sided copy jobs Enww Scan Load originals for scanning Scan methods Scan by using HP LaserJet Scan WindowsScan by using other software Use scan Readiris Canceling a scan job Scanner resolution and color Scan settingsScan file format Scan quality Resolution and color guidelinesClean the scanner glass strip and platen Setting Recommended use Enww Enww 10 Fax Fax features Connect additional devices SetupInstall and connect the hardware Connect to a telephone line Enww Setup for stand-alone fax Configure fax settingsSet up fax with a telephone answering machine Use of common localized letters in fax headers Use the control panel to set the fax time, date, and header Use phone-book data from other programs Manage the phone bookProgram Description Create and edit speed dials Special dialing symbols and optionsDelete phone book Manage speed dials Delete speed dials Delete an individual from a group-dial entry Manage group-dial entriesCreate and edit group-dial entries Delete group-dial entries Set fax polling Set the fax-sounds phone-line volume Change fax settingsSet the sound-volume settings Set the alert volume Set the dial-tone detection Send fax settingsSet the handset volume Set a dial prefix Set autoredial Set light/dark and resolution Set the default resolution setting Set resolution settingsSet the resolution for the current fax job Set tone-dialing or pulse-dialing Receive fax settingsUse the rings-to-answer setting Type of telephone line Recommended rings-to-answer setting Set fax forwarding Set the answer modeSet the number of rings-to-answer Use the private receive feature Set up distinctive ringTurn on the private receive feature Turn off the private receive feature Set up the computer to receive faxesTurn off the receive-to-PC setting from the control panel Set the default fax reprint settings Set the silence-detect modeUse autoreduction for incoming faxes Block or unblock fax numbers Create stamp-received faxes Make an extension telephone available to receive faxes Use fax Cancel a faxFax software Delete faxes from memory Cancel a pending fax jobUse fax on a DSL, PBX, ISDN, or VoIP system VoIP Send a faxFax from the automatic document feeder ADF Enww Redial manually Manual dial faxingDial manually from the handset Send a fax to a group manually ad hoc faxing Send a fax by using a group-dial entry Send a fax by using a speed dialUse speed dials and group-dial entries Enww Send a fax from the software Windows XP or Vista Send a fax from the softwareSend a fax from the software Mac OS X Windows Send a fax by dialing from a downstream phone Send a delayed fax Reprint a fax Use access codes, credit cards, or calling cardsPrint a stored fax when private receive feature is on Receive a fax Receive faxes when fax tones are audible on the phone line Receive a fax when the handset ringsView a fax that was sent to your computer Control panel message Description Recommended action Solve fax problemsFax error messages Alert and warning message tables Fax memory full Canceling send Fax memory full Canceling recvFax recv. error No Dial Tone Fax Send errorGroup dial not allowed in group Invalid entry No fax detected No fax answer. Canceled sendNo document sent No fax answer Redial pending Print individual fax reports Fax memory is retained when there is a loss of powerFax logs and reports Print all fax reports Set the fax activity log to print automatically Set the fax error report Set the fax-error-correction mode Change error correction and fax speedSet the fax confirmation report Problem Cause Solution Problems sending faxesChange the fax speed Problems receiving faxes Sequence, wait for three seconds, Messages on Performance problems Manage and maintain the product Information pages Description How to print View HP Toolbox Use the HP Toolbox software Status Fax tasks FaxFax phone book Enww Fax receive log Fax send log Other Links Shop for Supplies Manage supplies Check supplies status by using the control panelCheck and order supplies Recycle supplies Store suppliesHP policy on non-HP supplies HP fraud hotline Redistribute toner Replace suppliesPrint cartridge Clean the paper path Clean the product Clean the exterior Firmware updates Enww Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklist Does the product print from the computer? Restore the factory-set defaultsDoes the product scan to the computer? Alert and warning messages Control-panel messages Turn off then on Critical error messagesCritical error message-tables Fuser Error 54.1C Error Scanner ErrorEngine comm. Error Clear jams Control-panel display problemsCauses of jams Clear jams from the ADF Where to look for jams Clear jams from the input-tray areas Close the print-cartridge door Open tray Problem solve Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams General print-quality issues Solve image-quality problemsPrint problems Print quality problems AaBbCc Toner fusing. See Archive print on Print media on Less paper curl setting in the Service Print-media guidelines Media-handling problems Solve print-media problems Performance problems Open the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default Printer Scanner glass strip and platen on Image problems See Load paper and print media Side to be scanned facing down Solve scanned-image problems Scan problemsProblem Cause Scanning on Optimize and improve image quality Fax problemsScan-quality problems Print-quality checklist Temporarily change print-quality settings Manage and configure printer driversChange print-quality settings for all future jobs Solve direct-connection problems Solve connectivity problems Solve common Windows problems Solve software problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshooting Enww Accessories and ordering information Supplies Cable and interface accessoriesProduct name Description Part number Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Customer support Print cartridge limited warranty statementRepack the device Enww Specifications Volt models Physical specificationsElectrical specifications Power consumption Recommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissions Enww Regulatory information FCC compliance Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictions Chemical substances Material Safety Data Sheet Msds For more information IC CS-03 requirements Telephone Consumer Protection Act United States Enww Declaration of Conformity Declaration of conformity EMI statement Korea Safety statementsLaser safety Canadian DOC regulations Luokan 1 laserlaite Laser statement for Finland Substances table China Glossary Enww Enww Enww ADF Index Enww PPC Jams Msds Enww WIA Checklist Enww Page CB536-90987* *CB536-90987