Where to look for jams

Jams can occur in these locations:

In the automatic document feeder (ADF)

In input areas

In output areas

Inside the product

Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product.

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.

Clear jams from the ADF

Occasionally, media becomes jammed during a fax, copy, or scan job.

CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the ADF.

1.Open the ADF lid.

2.Carefully remove jammed media. Gently try to remove the page without tearing it.

142 Chapter 12 Problem solve

ENWW