Where to look for jams, Clear jams from the ADF | HP M1300 specification

Where to look for jams

Jams can occur in these locations:

●In the automatic document feeder (ADF)

●In input areas

●In output areas

●Inside the product

Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product.

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.

Clear jams from the ADF

Occasionally, media becomes jammed during a fax, copy, or scan job.

CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the ADF.

1.Open the ADF lid.

2.Carefully remove jammed media. Gently try to remove the page without tearing it.

142 Chapter 12 Problem solve

ENWW

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HP M1300 manual Where to look for jams, Clear jams from the ADF

Contents

HP LaserJet M1319 MFP Series Page HP LaserJet M1319 MFP Series Copyright and License Trademark Credits Table of contents Print tasks ConnectivityPaper and print media 10 Fax CopyScan Problem solve Manage and maintain the product Appendix a Accessories and ordering information Appendix B Service and supportAppendix C Specifications Appendix D Regulatory information 189 193 Product basics Product comparison HP LaserJet M1319 MFP Product features Back view Product walkaroundFront view Interface ports Serial number and model number location Easy installation for Windows Advanced installationSupported operating systems Supported product software Supported printer drivers Macintosh software Enww Control panel Control-panel walkaround Control-panel menus Use the control-panel menusControl-panel main menus Menu item Description 3Copy setup menu Menu item Sub-menu item Description Print feature Auto Log Print Been sent from or received by this productAfter every fax job. Select Off to turn off the automatic PhoneBook report Off Faxes from the product Detect dial tone Off Sending a fax Fax Recv. setup Answer mode Automatic ManualRings to answer Answer Ring Type All Rings All faxes Error correction Paper setup Def. paper size LetterBlock faxes Add entry Clear all Paper path Process completes. Discard the page that prints Enww Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Software installation types for Windows Remove software for Windows Supported utilities for Windows HP Toolbox softwareStatus Alerts software Other Windows components and utilities Enww Use the product with Macintosh Priority for print settings for Macintosh Change printer-driver settings for MacintoshSoftware for Macintosh Supported operating systems for Macintosh Click the Installable Options menu Software installation types for MacintoshInstall Macintosh software for direct connections USB Use features in the Macintosh printer driver Create and use printing presets in MacintoshPrint Resize documents or print on a custom paper size Print on both sides of the page duplex printing Use watermarksPrint multiple pages on one sheet of paper in Macintosh Enww Scan from the product and HP Director Macintosh Scanning tasksUse page-by-page scanning Scan to file Fax a document from a Macintosh computer Connectivity Connect the product directly to a computer with USB Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizes Special paper or print media guidelines Media type Load paper and print media Priority input trayTray Media type Do not Enww Configure trays Configure trays for copy jobs Enww Print tasks Change the print driver to match the media type and size Supported paper types and tray capacity Get help for any print option Windows Cancel a print job Change the default settings Change print density Change print-quality settingsCreate booklets Print on special media Use different paper and print covers Print a blank first Resize documents Select a paper sizeSelect a paper source Select a paper type Save toner Set the print orientationUse watermarks Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides Manually Enww Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Copy Load originals Cancel a copy job Use copyOne-touch copy Multiple copies Copy settings Adjust the default copy sizeReduction/enlargement settings Copy quality Adjust the lighter/darker contrast setting Adjust the copy quality for the current jobAdjust the default copy quality Adjust the lighter/darker setting for the current job Define custom copy settings Change copy job print densityCopy onto media of different types and sizes Print or copy edge-to-edge Change the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copying a two-sided original to a two-sided document Duplex two-sided copy jobsCopy a two-sided original to a one-sided document Duplex two-sided copy jobs Enww Scan Load originals for scanning Scan by using HP LaserJet Scan Windows Scan by using other softwareUse scan Scan methods Canceling a scan job Readiris Scan file format Scan settingsScanner resolution and color Resolution and color guidelines Clean the scanner glass strip and platenSetting Recommended use Scan quality Enww Enww 10 Fax Fax features Setup Install and connect the hardwareConnect to a telephone line Connect additional devices Enww Set up fax with a telephone answering machine Configure fax settingsSetup for stand-alone fax Use the control panel to set the fax time, date, and header Use of common localized letters in fax headers Program Description Manage the phone bookUse phone-book data from other programs Special dialing symbols and options Delete phone bookManage speed dials Create and edit speed dials Delete speed dials Manage group-dial entries Create and edit group-dial entriesDelete group-dial entries Delete an individual from a group-dial entry Set fax polling Change fax settings Set the sound-volume settingsSet the alert volume Set the fax-sounds phone-line volume Send fax settings Set the handset volumeSet a dial prefix Set the dial-tone detection Set light/dark and resolution Set autoredial Set the resolution for the current fax job Set resolution settingsSet the default resolution setting Receive fax settings Use the rings-to-answer settingType of telephone line Recommended rings-to-answer setting Set tone-dialing or pulse-dialing Set the number of rings-to-answer Set the answer modeSet fax forwarding Turn on the private receive feature Set up distinctive ringUse the private receive feature Turn off the receive-to-PC setting from the control panel Set up the computer to receive faxesTurn off the private receive feature Use autoreduction for incoming faxes Set the silence-detect modeSet the default fax reprint settings Create stamp-received faxes Block or unblock fax numbers Make an extension telephone available to receive faxes Fax software Cancel a faxUse fax Use fax on a DSL, PBX, ISDN, or VoIP system Cancel a pending fax jobDelete faxes from memory Fax from the automatic document feeder ADF Send a faxVoIP Enww Manual dial faxing Dial manually from the handsetSend a fax to a group manually ad hoc faxing Redial manually Use speed dials and group-dial entries Send a fax by using a speed dialSend a fax by using a group-dial entry Enww Send a fax from the software Mac OS X Send a fax from the softwareSend a fax from the software Windows XP or Vista Windows Send a delayed fax Send a fax by dialing from a downstream phone Use access codes, credit cards, or calling cards Print a stored fax when private receive feature is onReceive a fax Reprint a fax View a fax that was sent to your computer Receive a fax when the handset ringsReceive faxes when fax tones are audible on the phone line Solve fax problems Fax error messagesAlert and warning message tables Control panel message Description Recommended action Fax recv. error Fax memory full Canceling recvFax memory full Canceling send Fax Send error Group dial not allowed in groupInvalid entry No Dial Tone No fax answer. Canceled send No document sentNo fax answer Redial pending No fax detected Fax memory is retained when there is a loss of power Fax logs and reportsPrint all fax reports Print individual fax reports Set the fax error report Set the fax activity log to print automatically Set the fax confirmation report Change error correction and fax speedSet the fax-error-correction mode Change the fax speed Problems sending faxesProblem Cause Solution Problems receiving faxes Sequence, wait for three seconds, Messages on Performance problems Manage and maintain the product Description How to print Information pages Use the HP Toolbox software View HP Toolbox Status Fax phone book FaxFax tasks Enww Fax send log Fax receive log Shop for Supplies Other Links Check and order supplies Check supplies status by using the control panelManage supplies Store supplies HP policy on non-HP suppliesHP fraud hotline Recycle supplies Print cartridge Replace suppliesRedistribute toner Clean the product Clean the paper path Firmware updates Clean the exterior Enww Problem solve Problem-solving checklist Step Verification step Possible problems Solutions Number Does the product scan to the computer? Restore the factory-set defaultsDoes the product print from the computer? Control-panel messages Alert and warning messages Critical error messages Critical error message-tablesFuser Error Turn off then on Engine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Where to look for jams Clear jams from the ADF Clear jams from the input-tray areas Close the print-cartridge door Open tray Problem solve Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Solve image-quality problems Print problemsPrint quality problems General print-quality issues AaBbCc Toner fusing. See Archive print on Less paper curl setting in the Service Print media on Media-handling problems Print-media guidelines Solve print-media problems Performance problems Copy problems Prevent copy problemsClick Set as Default Printer Open the Printers or Printers and Faxes Image problems Scanner glass strip and platen on See Load paper and print media Side to be scanned facing down Problem Cause Scan problemsSolve scanned-image problems Scanning on Fax problems Scan-quality problemsPrint-quality checklist Optimize and improve image quality Change print-quality settings for all future jobs Manage and configure printer driversTemporarily change print-quality settings Solve connectivity problems Solve direct-connection problems Solve common Macintosh problems Solve software problemsSolve common Windows problems Software troubleshooting Hardware troubleshooting Enww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Service and support Hewlett-Packard limited warranty statement Customer self repair warranty service Repack the device Print cartridge limited warranty statementCustomer support Enww Specifications Physical specifications Electrical specificationsPower consumption Volt models Environmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating Storage Enww Regulatory information FCC compliance Environmental product stewardship program Return and recycling instructions PaperMaterial restrictions United States and Puerto Rico Chemical substances Material Safety Data Sheet Msds For more information Telephone Consumer Protection Act United States IC CS-03 requirements Enww Declaration of conformity Declaration of Conformity Safety statements Laser safetyCanadian DOC regulations EMI statement Korea Laser statement for Finland Luokan 1 laserlaite Substances table China Glossary Enww Enww Enww Index ADF Enww Jams PPC Msds Enww WIA Checklist Enww Page CB536-90987* *CB536-90987