HP M1300 manual Solve image-quality problems, Print problems, Print quality problems

Solve image-quality problems

Print problems

Print quality problems

Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues.

NOTE: If you are having copy problems, see Copy problems on page 155.

General print-quality issues

The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples.

Problem Cause Solution

Print is light or faded.

The media might not meet HP specifications.	Use media that meets HP specifications.
	See Paper and print media on page 35.
The print cartridge might be defective or low. Replace the print cartridge. See Print
If you use a non-HP print cartridge, no	cartridge on page 131.
messages appear on the product control	If the print cartridge is not low or empty,
panel.
	inspect the toner roller to see if the roller is
	damaged. If it is, replace the print cartridge.

	If the whole page is light, the print density	Adjust the print density, and disable
	adjustment is too light or EconoMode might	EconoMode in the product Properties.
	be turned on.
Toner specks appear.	The media might not meet HP specifications.	Use media that meets HP specifications.
		See Paper and print media on page 35.
	The paper path might need cleaning.	Clean the paper path. See Clean the paper
		path on page 132.

Dropouts appear.

A single sheet of print media might be	Try reprinting the job.
defective.
The moisture content of the paper is uneven	Try different paper, such as high-quality
or the paper has moist spots on its surface.	paper that is intended for laser printers. See
	Paper and print media on page 35.
The paper lot is flawed. The manufacturing
processes can cause some areas to reject
toner.
The print cartridge might be defective or low.	Replace the print cartridge. See Print
	cartridge on page 131.
	If the error persists, contact HP. See
	www.hp.com/support/ljm1319 or the
	support flyer that came in the product box.

148 Chapter 12 Problem solve ENWW