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HP M1300 Critical error messages, Critical error message-tables, Fuser Error, Turn off then on

Models: M1300

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Critical error messages

Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.

Critical error message-tables

Control panel message	Description	Recommended action

50.1 Fuser Error	The product has experienced an internal	1. Turn off the power by using the power
Turn off then on	hardware error.		switch, and then wait at least 30
			seconds.
		2.	If a surge protector is being used,
			remove it. Plug the product directly into
			the wall socket.
		3.	Turn on the power and wait for the
			product to initialize.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.

50.2 Fuser Error	The product has experienced an internal	Turn off the power by using the power switch,
Turn off then on	hardware error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.

50.3 Fuser Error	The product has experienced an internal	Turn off the power by using the power switch,
Turn off then on	hardware error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.

50.8 Fuser Error	The product has experienced an internal	Turn off the power by using the power switch,
Turn off then on	hardware error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/ljm1319 or the support
		flyer that came in the product box.

50.9 Fuser Error	The product has experienced an internal	Turn off the power by using the power switch,
Turn off then on	hardware error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.

ENWW	Control-panel messages 139

Image 149

HP M1300 manual Critical error messages, Critical error message-tables, Fuser Error, Turn off then on

Contents

HP LaserJet M1319 MFP Series Page HP LaserJet M1319 MFP Series Trademark Credits Copyright and LicenseTable of contents Print tasks ConnectivityPaper and print media 10 Fax CopyScan Manage and maintain the product Problem solveAppendix B Service and support Appendix a Accessories and ordering informationAppendix C Specifications Appendix D Regulatory information193 189Product basics HP LaserJet M1319 MFP Product comparisonProduct features Back view Product walkaroundFront view Serial number and model number location Interface portsAdvanced installation Easy installation for WindowsSupported operating systems Supported product softwareMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Use the control-panel menus Control-panel menusControl-panel main menus Menu item DescriptionMenu item Sub-menu item Description 3Copy setup menuAuto Log Print Been sent from or received by this product Print featureAfter every fax job. Select Off to turn off the automatic PhoneBook reportOff Sending a fax Off Faxes from the product Detect dial toneManual Fax Recv. setup Answer mode AutomaticRings to answer Answer Ring Type All RingsPaper setup Def. paper size Letter All faxes Error correctionBlock faxes Add entry Clear allProcess completes. Discard the page that prints Paper pathEnww Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Remove software for Windows Software installation types for WindowsHP Toolbox software Supported utilities for WindowsStatus Alerts software Other Windows components and utilitiesEnww Use the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshClick the Installable Options menu Software installation types for MacintoshInstall Macintosh software for direct connections USB Create and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper sizePrint on both sides of the page duplex printing Use watermarksPrint multiple pages on one sheet of paper in Macintosh Enww Scanning tasks Scan from the product and HP Director MacintoshUse page-by-page scanning Scan to fileFax a document from a Macintosh computer Connectivity Connect the product directly to a computer with USB Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesPriority input tray Load paper and print mediaTray Media type Do notEnww Configure trays for copy jobs Configure traysEnww Print tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Change the default settings Change print density Change print-quality settingsCreate booklets Print on special media Print a blank first Use different paper and print coversSelect a paper size Resize documentsSelect a paper source Select a paper typeSave toner Set the print orientationUse watermarks On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingEnww Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Copy Load originals Use copy Cancel a copy jobOne-touch copy Multiple copiesAdjust the default copy size Copy settingsReduction/enlargement settings Copy qualityAdjust the copy quality for the current job Adjust the lighter/darker contrast settingAdjust the default copy quality Adjust the lighter/darker setting for the current jobChange copy job print density Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edgeChange the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copying a two-sided original to a two-sided document Duplex two-sided copy jobsCopy a two-sided original to a one-sided document Duplex two-sided copy jobs Enww Scan Load originals for scanning Scan by using other software Scan by using HP LaserJet Scan WindowsUse scan Scan methodsReadiris Canceling a scan jobScan file format Scan settingsScanner resolution and color Clean the scanner glass strip and platen Resolution and color guidelinesSetting Recommended use Scan qualityEnww Enww 10 Fax Fax features Install and connect the hardware SetupConnect to a telephone line Connect additional devicesEnww Set up fax with a telephone answering machine Configure fax settingsSetup for stand-alone fax Use of common localized letters in fax headers Use the control panel to set the fax time, date, and headerProgram Description Manage the phone bookUse phone-book data from other programs Delete phone book Special dialing symbols and optionsManage speed dials Create and edit speed dialsDelete speed dials Create and edit group-dial entries Manage group-dial entriesDelete group-dial entries Delete an individual from a group-dial entrySet fax polling Set the sound-volume settings Change fax settingsSet the alert volume Set the fax-sounds phone-line volumeSet the handset volume Send fax settingsSet a dial prefix Set the dial-tone detectionSet autoredial Set light/dark and resolutionSet the resolution for the current fax job Set resolution settingsSet the default resolution setting Use the rings-to-answer setting Receive fax settingsType of telephone line Recommended rings-to-answer setting Set tone-dialing or pulse-dialingSet the number of rings-to-answer Set the answer modeSet fax forwarding Turn on the private receive feature Set up distinctive ringUse the private receive feature Turn off the receive-to-PC setting from the control panel Set up the computer to receive faxesTurn off the private receive feature Use autoreduction for incoming faxes Set the silence-detect modeSet the default fax reprint settings Block or unblock fax numbers Create stamp-received faxesMake an extension telephone available to receive faxes Fax software Cancel a faxUse fax Use fax on a DSL, PBX, ISDN, or VoIP system Cancel a pending fax jobDelete faxes from memory Fax from the automatic document feeder ADF Send a faxVoIP Enww Dial manually from the handset Manual dial faxingSend a fax to a group manually ad hoc faxing Redial manuallyUse speed dials and group-dial entries Send a fax by using a speed dialSend a fax by using a group-dial entry Enww Send a fax from the software Mac OS X Send a fax from the softwareSend a fax from the software Windows XP or Vista Windows Send a fax by dialing from a downstream phone Send a delayed faxPrint a stored fax when private receive feature is on Use access codes, credit cards, or calling cardsReceive a fax Reprint a faxView a fax that was sent to your computer Receive a fax when the handset ringsReceive faxes when fax tones are audible on the phone line Fax error messages Solve fax problemsAlert and warning message tables Control panel message Description Recommended actionFax recv. error Fax memory full Canceling recvFax memory full Canceling send Group dial not allowed in group Fax Send errorInvalid entry No Dial ToneNo document sent No fax answer. Canceled sendNo fax answer Redial pending No fax detectedFax logs and reports Fax memory is retained when there is a loss of powerPrint all fax reports Print individual fax reportsSet the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Change error correction and fax speedSet the fax-error-correction mode Change the fax speed Problems sending faxesProblem Cause Solution Problems receiving faxes Sequence, wait for three seconds, Messages on Performance problems Manage and maintain the product Information pages Description How to printView HP Toolbox Use the HP Toolbox softwareStatus Fax phone book FaxFax tasks Enww Fax receive log Fax send logOther Links Shop for SuppliesCheck and order supplies Check supplies status by using the control panelManage supplies HP policy on non-HP supplies Store suppliesHP fraud hotline Recycle suppliesPrint cartridge Replace suppliesRedistribute toner Clean the paper path Clean the productClean the exterior Firmware updatesEnww Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklistDoes the product scan to the computer? Restore the factory-set defaultsDoes the product print from the computer? Alert and warning messages Control-panel messagesCritical error message-tables Critical error messagesFuser Error Turn off then onEngine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Clear jams from the ADF Where to look for jamsClear jams from the input-tray areas Close the print-cartridge door Open tray Problem solve Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print-quality issuesAaBbCc Toner fusing. See Archive print on Print media on Less paper curl setting in the ServicePrint-media guidelines Media-handling problemsSolve print-media problems Performance problems Prevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesScanner glass strip and platen on Image problemsSee Load paper and print media Side to be scanned facing down Problem Cause Scan problemsSolve scanned-image problems Scanning on Scan-quality problems Fax problemsPrint-quality checklist Optimize and improve image qualityChange print-quality settings for all future jobs Manage and configure printer driversTemporarily change print-quality settings Solve direct-connection problems Solve connectivity problemsSolve common Macintosh problems Solve software problemsSolve common Windows problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Repack the device Print cartridge limited warranty statementCustomer support Enww Specifications Electrical specifications Physical specificationsPower consumption Volt modelsSound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship program Paper Return and recycling instructionsMaterial restrictions United States and Puerto RicoChemical substances Material Safety Data Sheet Msds For more information IC CS-03 requirements Telephone Consumer Protection Act United StatesEnww Declaration of Conformity Declaration of conformityLaser safety Safety statementsCanadian DOC regulations EMI statement KoreaLuokan 1 laserlaite Laser statement for FinlandSubstances table China Glossary Enww Enww Enww ADF IndexEnww PPC JamsMsds Enww WIA Checklist Enww Page CB536-90987* *CB536-90987