HP M1300 manual Media-handling problems, Print-media guidelines

Problem Cause Solution

Toner appears around the printed characters.

The media might be loaded incorrectly.	Turn over the stack of paper in the tray.
If large amounts of toner have scattered	Use a different paper, such as high-quality
around the characters, the paper might have	paper that is intended for laser printers. See
high resistivity.	Paper and print media on page 35.

An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).

Software settings might affect image	In your software program, change the tone
printing.	(darkness) of the field in which the repeated
	image appears.
	In your software program, rotate the whole
	page 180° to print the lighter image first.
The order of images printed might affect	Change the order in which the images are
printing.	printed. For example, have the lighter image
	at the top of the page, and the darker image
	farther down the page.
A power surge might have affected the	If the defect occurs later in a print job, turn
product.	the product off for 10 minutes, and then turn
	on the product to restart the print job.

Media-handling problems

Use the information in this section when the product experiences media-handling problems.

Print-media guidelines

●For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.

●For best-quality printing, use a smooth type of paper. Generally, smoother media produces better results.

●If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

●Do not use media that is designed for inkjet printers only. Use media that is designed for laser printers.

●Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography.

●Do not use raised or embossed letterhead.

●The product uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for 0.1 second).

CAUTION: Failure to follow these guidelines could cause jams or damage to the product.

152 Chapter 12 Problem solve ENWW